Submitted Support Ticket, 3 Months no response - Printable Version +- PINE64 (https://forum.pine64.org) +-- Forum: General (https://forum.pine64.org/forumdisplay.php?fid=1) +--- Forum: General (https://forum.pine64.org/forumdisplay.php?fid=74) +--- Thread: Submitted Support Ticket, 3 Months no response (/showthread.php?tid=5082) |
Submitted Support Ticket, 3 Months no response - preimmortal - 09-03-2017 Hi, I submitted a support ticket back in May to try to get the bad GB Ethernet hardware issue resolved, but I still haven't received a reply. For my application of the Pine, I really need the gigabit ethernet working. If this is the wrong forum for this post, please point me in the right direction. Thanks RE: Submitted Support Ticket, 3 Months no response - tllim - 09-06-2017 (09-03-2017, 11:37 PM)preimmortal Wrote: Hi,Please advise on your ticket number and we will check with support team. RE: Submitted Support Ticket, 3 Months no response - preimmortal - 09-09-2017 Hi, Thanks for the reply. My support ticket number is: #1249 RE: Submitted Support Ticket, 3 Months no response - w.otter - 09-10-2017 Response is slow anyway.. waiting since 10th july on my rock64 and no reply on the emails i sent. Verstuurd vanaf mijn SM-A700F met Tapatalk RE: Submitted Support Ticket, 3 Months no response - tllim - 09-10-2017 (09-09-2017, 11:50 PM)preimmortal Wrote: Hi, Spot the issue. There is one new tech support just post a comment and just forward email to me which is not a typically way. I have instructed another tech support to handle your question. P/S: That new tech support already quit. |