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+-- Forum: Pinebook (https://forum.pine64.org/forumdisplay.php?fid=76)
+--- Forum: General Discussion on Pinebook (https://forum.pine64.org/forumdisplay.php?fid=77)
+--- Thread: Missing accessories from order (/showthread.php?tid=4601)
Missing accessories from order - Beasted1010 - 06-19-2017
When I purchased my Pinebook (back at early first quarter of 2017) I also purchased a "MINI HDMI MALE to HDMI FEMALE ADAPTER", I got my Pinebook in several days ago but still have not received the adapter.
What should I do? My email confirmation of the order after the Pinebook was delivered showed the adapter on the order list as part of the completed order. My purchase history for my card also shows the payment as indicated on the order (which includes the HDMI adapter).
RE: Missing accessories from order - Pine168 - 06-19-2017
(06-19-2017, 11:59 AM)Beasted1010 Wrote: When I purchased my Pinebook (back at early first quarter of 2017) I also purchased a "MINI HDMI MALE to HDMI FEMALE ADAPTER", I got my Pinebook in several days ago but still have not received the adapter.
What should I do? My email confirmation of the order after the Pinebook was delivered showed the adapter on the order list as part of the completed order. My purchase history for my card also shows the payment as indicated on the order (which includes the HDMI adapter).
Hi,
Please email to pinebook@pine64.org with your order number. They will investigate on this matter.
RE: Missing accessories from order - stohn - 06-28-2017
(06-19-2017, 09:59 PM)Pine168 Wrote:(06-19-2017, 11:59 AM)Beasted1010 Wrote: When I purchased my Pinebook (back at early first quarter of 2017) I also purchased a "MINI HDMI MALE to HDMI FEMALE ADAPTER", I got my Pinebook in several days ago but still have not received the adapter.
What should I do? My email confirmation of the order after the Pinebook was delivered showed the adapter on the order list as part of the completed order. My purchase history for my card also shows the payment as indicated on the order (which includes the HDMI adapter).
Hi,
Please email to pinebook@pine64.org with your order number. They will investigate on this matter.
Hello,
I also got my Pinebook 2 days ago but the delivery was missing the extra items (64 GB EMMC and 2m charger cable). The packaging was intact so it was not lost during shipment.
I wrote to support (as mentioned above) but did not get any feedback yet.
It is very annoying that I waited so long, paid FULL CUSTOMS for the items (been included in the invoice) and now not even get a feedback from support.
PLEASE ADVISE (check your email or PN here).