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+---- Thread: Unable to lock down your survey (/showthread.php?tid=373)
Unable to lock down your survey - preimmortal - 02-27-2016
Hi,
I had a February order for the Pine64, but today I received an email saying my order couldn't be locked down.
I went through the survey and entered the exact same information as last time (even the add ons were saved).
Any idea why it couldn't be locked down?
At what date will orders unable to be locked down be re-checked and shipped?
Thanks
RE: Unable to lock down your survey - umiddelb - 02-28-2016
(02-27-2016, 07:30 PM)preimmortal Wrote: Hi,
I had a February order for the Pine64, but today I received an email saying my order couldn't be locked down.
I went through the survey and entered the exact same information as last time (even the add ons were saved).
Any idea why it couldn't be locked down?
At what date will orders unable to be locked down be re-checked and shipped?
Thanks
It's the same for me. I've confirmed my order in mid February already but received another email saying that my survey was unable to lock down.
RE: Unable to lock down your survey - hazerty - 02-28-2016
you must be have
Survey is Answered
Rewards and Add-ons are Locked
Credit Card is Charged
Shipping Info is Locked
RE: Unable to lock down your survey - umiddelb - 02-28-2016
(02-28-2016, 02:32 AM)hazerty Wrote: you must be have
Survey is Answered
Rewards and Add-ons are Locked
Credit Card is Charged
Shipping Info is Locked
current state is:"Survey is Answered" Is there anything else I can do by myself? I thought I had completed it already two weeks ago
...
What Happens Next?
Survey Lockdown
The project creator will lockdown the items in your survey to finalize item counts for manufacturing. If you ordered add-on items that required additional payment, the credit card you submitted will be charged at this time.
...
RE: Unable to lock down your survey - hazerty - 02-28-2016
you forgot something