Pinephone won't boot. - Printable Version +- PINE64 (https://forum.pine64.org) +-- Forum: PinePhone (https://forum.pine64.org/forumdisplay.php?fid=120) +--- Forum: General Discussion on PinePhone (https://forum.pine64.org/forumdisplay.php?fid=127) +--- Thread: Pinephone won't boot. (/showthread.php?tid=18618) Pages:
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Pinephone won't boot. - spha - 08-17-2023 Pinephone screen stopped working. The system starts but the screen is black. When starting the jumpdrive, the screen is bright gray, but after an hour of charging, nothing has changed. The battery voltage is 3.76 volts. I have tried different operating systems and chargers. The last time it worked, I turned it off by holding the power button and put it on the table. RE: Pinephone won't boot. - fxc - 08-17-2023 (08-17-2023, 11:49 AM)spha Wrote: Pinephone screen stopped working. The system starts but the screen is black. When starting the jumpdrive, the screen is bright gray, but after an hour of charging, nothing has changed. The battery voltage is 3.76 volts. I have tried different operating systems and chargers. The last time it worked, I turned it off by holding the power button and put it on the table. Which Jumpdrive image did you flash? Jumpdrive is not supposed to show a gray screen, instead it should show this screen: https://wiki.pine64.org/images/1/1a/Jumpdrive.jpg The rest of the symptoms describe a drained battery, maybe beyond the point of saving. Mind that in this state, charging it for only one hour in Jumpdrive is not sufficient, at this state it will charge very slowly and it is required to charge it multiple hours until the drained battery takes some charge again. RE: Pinephone won't boot. - Kevin Kofler - 08-17-2023 (08-17-2023, 02:31 PM)fxc Wrote: The rest of the symptoms describe a drained batteryDo they really? The user reports a battery voltage of 3.76V. According to the battery data sheet, the "nominal voltage" is 3.8V, the "end of discharge voltage" is 3.0±0.05V. Considering those numbers, 3.76V does not sound like a badly discharged battery to me. RE: Pinephone won't boot. - spha - 08-18-2023 (08-17-2023, 02:31 PM)fxc Wrote:I used both jumpdrive images. pine64-pinephone-charging.img.xz and pine64-pinephone.img.xz.(08-17-2023, 11:49 AM)spha Wrote: Pinephone screen stopped working. The system starts but the screen is black. When starting the jumpdrive, the screen is bright gray, but after an hour of charging, nothing has changed. The battery voltage is 3.76 volts. I have tried different operating systems and chargers. The last time it worked, I turned it off by holding the power button and put it on the table. /home/spha/Загрузки/pine64-pinephone.img.xz RE: Pinephone won't boot. - fxc - 08-18-2023 (08-18-2023, 12:56 AM)spha Wrote:(08-17-2023, 02:31 PM)fxc Wrote:I used both jumpdrive images. pine64-pinephone-charging.img.xz and pine64-pinephone.img.xz.(08-17-2023, 11:49 AM)spha Wrote: Pinephone screen stopped working. The system starts but the screen is black. When starting the jumpdrive, the screen is bright gray, but after an hour of charging, nothing has changed. The battery voltage is 3.76 volts. I have tried different operating systems and chargers. The last time it worked, I turned it off by holding the power button and put it on the table. Please don't use the charging image, it disables the screen and it would match what you described (no screen output, possibly only backlight). I would suggest that you redownload https://github.com/dreemurrs-embedded/Jumpdrive/releases/download/0.8/pine64-pinephone.img.xz and check if you get a screen output with that. (08-17-2023, 04:47 PM)Kevin Kofler Wrote:(08-17-2023, 02:31 PM)fxc Wrote: The rest of the symptoms describe a drained batteryDo they really? The user reports a battery voltage of 3.76V. According to the battery data sheet, the "nominal voltage" is 3.8V, the "end of discharge voltage" is 3.0±0.05V. Considering those numbers, 3.76V does not sound like a badly discharged battery to me. 4.20 V when it is full. After an hour of charging it should be more than that, 3.76 V is in the bottom 0-10 %. I don't trust these measurements and am not considering them in my reply. RE: Pinephone won't boot. - spha - 08-18-2023 (08-18-2023, 01:28 AM)fxc Wrote:I tried to use both images. When using pine64-pinephone.img.xz, the screen is bright gray, but the Jumpdrive itself was working. After some time of charging the battery, the battery voltage is 3.80 volts.(08-18-2023, 12:56 AM)spha Wrote:(08-17-2023, 02:31 PM)fxc Wrote:I used both jumpdrive images. pine64-pinephone-charging.img.xz and pine64-pinephone.img.xz.(08-17-2023, 11:49 AM)spha Wrote: Pinephone screen stopped working. The system starts but the screen is black. When starting the jumpdrive, the screen is bright gray, but after an hour of charging, nothing has changed. The battery voltage is 3.76 volts. I have tried different operating systems and chargers. The last time it worked, I turned it off by holding the power button and put it on the table. RE: Pinephone won't boot. - fxc - 08-18-2023 (08-18-2023, 01:38 AM)spha Wrote:(08-18-2023, 01:28 AM)fxc Wrote:I tried to use both images. When using pine64-pinephone.img.xz, the screen is bright gray, but the Jumpdrive itself was working. After some time of charging the battery, the battery voltage is 3.80 volts.(08-18-2023, 12:56 AM)spha Wrote:(08-17-2023, 02:31 PM)fxc Wrote:I used both jumpdrive images. pine64-pinephone-charging.img.xz and pine64-pinephone.img.xz.(08-17-2023, 11:49 AM)spha Wrote: Pinephone screen stopped working. The system starts but the screen is black. When starting the jumpdrive, the screen is bright gray, but after an hour of charging, nothing has changed. The battery voltage is 3.76 volts. I have tried different operating systems and chargers. The last time it worked, I turned it off by holding the power button and put it on the table. If the USB functionality of Jumpdrive works it is not a drained battery. Sounds like the phone is functional but the display unit stopped working. It's a bit tricky to diagnose from this point of view because it would require further tools. I can give some general hints without saying which one the right or best way is:
RE: Pinephone won't boot. - spha - 08-18-2023 (08-18-2023, 02:33 AM)fxc Wrote:I tried to reconnect the screen cable, it did not help. I'm sure the OS is working. The screen is not damaged, the cable is also in good condition. When I left the phone overnight without a battery and then booted up the OS, the screen was bright gray, and after a subsequent reboot, the screen was black again.(08-18-2023, 01:38 AM)spha Wrote:(08-18-2023, 01:28 AM)fxc Wrote:I tried to use both images. When using pine64-pinephone.img.xz, the screen is bright gray, but the Jumpdrive itself was working. After some time of charging the battery, the battery voltage is 3.80 volts.(08-18-2023, 12:56 AM)spha Wrote:(08-17-2023, 02:31 PM)fxc Wrote: Which Jumpdrive image did you flash? Jumpdrive is not supposed to show a gray screen, instead it should show this screen: https://wiki.pine64.org/images/1/1a/Jumpdrive.jpgI used both jumpdrive images. pine64-pinephone-charging.img.xz and pine64-pinephone.img.xz. RE: Pinephone won't boot. - spha - 08-18-2023 (08-18-2023, 02:33 AM)fxc Wrote:Connecting the phone via UART, I saw the following:(08-18-2023, 01:38 AM)spha Wrote:(08-18-2023, 01:28 AM)fxc Wrote:I tried to use both images. When using pine64-pinephone.img.xz, the screen is bright gray, but the Jumpdrive itself was working. After some time of charging the battery, the battery voltage is 3.80 volts.(08-18-2023, 12:56 AM)spha Wrote:(08-17-2023, 02:31 PM)fxc Wrote: Which Jumpdrive image did you flash? Jumpdrive is not supposed to show a gray screen, instead it should show this screen: https://wiki.pine64.org/images/1/1a/Jumpdrive.jpgI used both jumpdrive images. pine64-pinephone-charging.img.xz and pine64-pinephone.img.xz. 1. Warning: HDMI PHY init timeout! 2. * WARNING: clock skew detected! 3. * Starting kill-pbsplash ...killall: pbsplash: no process killed * start-stop-daemon: failed to start `/usr/bin/killall' * Failed to start kill-pbsplash [ !! ] * ERROR: kill-pbsplash failed to start 4. Sxmo is not running 5. ERROR: /dev/fb0 did not appear! 1tfb_acquire_fb() failed with error code: 1 xinit: Fatal server error: (EE) no screens found(EE) Code: pine64-pinephone:~$ ls /dev Code: pine64-pinephone:~$ ls /dev/*/ Warning: HDMI PHY init timeout! Starting kernel ... [ 0.000000] Booting Linux on physical CPU 0x0000000000 [0x410fd034] [ 0.000000] Linux version 6.3.5 (pmos@build) (aarch64-alpine-linux-musl-gcc (Alpine 12.2.1_git20220924-r10) 12.2.1 20220924, GNU ld (GNU Binutils) 2.40) #1-postmarketos-allwinner SMP PREEMPT Tue Jun 20 07:12:4 9 UTC 20 [ 0.000000] Machine model: Pine64 PinePhone (1.2) [ 0.000000] earlycon: uart0 at MMIO32 0x0000000001c28000 (options '') [ 0.000000] printk: bootconsole [uart0] enabled ### postmarketOS initramfs ### Configuring kernel firmware image search path NOTE: Waiting 10 seconds for the framebuffer /dev/fb0. If your device does not have a framebuffer, disable this with: no_framebuffer=true in <https://postmarketos.org/deviceinfo> Mobian: Starting kernel ... [ 5.484740] lima 1c40000.gpu: error -ENODEV: _opp_set_regulators: no regulator (mali) found [ 6.349158] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 6.375975] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 6.385433] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 6.395664] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 6.405325] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 6.503650] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 6.519130] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 6.530144] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 7.532097] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 7.622779] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 7.653545] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 7.685248] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? [ 7.749068] pinephone-keyboard 2-0015: Failed to read device ID: -6 [ 9.795201] i2c i2c-0: mv64xxx: I2C bus locked, block: 1, time_left: 0 [ 9.801813] Goodix-TS 0-005d: Error reading 1 bytes from 0x8140: -110 [ 11.843196] i2c i2c-0: mv64xxx: I2C bus locked, block: 1, time_left: 0 [ 11.849781] anx7688 0-0028: tcpc i2c read failed at 0x0 (-110) [ 13.891198] i2c i2c-0: mv64xxx: I2C bus locked, block: 1, time_left: 0 [ 13.897787] Goodix-TS 0-005d: Error reading 1 bytes from 0x8140: -110 [ 13.931198] Goodix-TS 0-005d: I2C communication failure: -110 [ 15.935191] i2c i2c-0: mv64xxx: I2C bus locked, block: 1, time_left: 0 [ 15.941785] anx7688 0-0028: tcpc i2c read failed at 0x1 (-110) [ 15.968606] panel-sitronix-st7703 1ca0000.dsi.0: mipi_dsi_attach failed (-517). Is host ready? ERROR: SDL_Init failed: kmsdrm not available ERROR: SDL_Init failed: kmsdrm not available ERROR: SDL_Init failed: kmsdrm not available ERROR: SDL_Init failed: kmsdrm not available ERROR: SDL_Init failed: kmsdrm not available RE: Pinephone won't boot. - mikehenson - 08-18-2023 (08-18-2023, 12:56 AM)spha Wrote: I used both jumpdrive images. pine64-pinephone-charging.img.xz and pine64-pinephone.img.xz. I made a video of loading jumpdrive, then I load an OS. The steps for loading/installing any other an OS should be the same. https://www.youtube.com/watch?v=XNF8zuIEGik Devices: PinePhone 16Gig PinePhone Pro Both running DanctNIX Arch with Phosh |