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pinephone no longer receiving calls or texts - Printable Version

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+--- Thread: pinephone no longer receiving calls or texts (/showthread.php?tid=18296)

pinephone no longer receiving calls or texts - jyoung - 06-01-2023

Hi,

My pinephone is no longer getting calls or texts, and I'm trying to understand why. A while back I had a similar problem, wherein the model seemed clogged:

forum.pine64.org/showthread.php?tid=16939&page=2

But, I never actually got the bottom of that. I've tried using mmcli to see the stored messages:

mmcli -m 0 AT+CPMS?


But it just returns information about the modem (copied below). Does anyone know what might be going on?

-----------------------------------
  General  |              dbus path: /org/freedesktop/ModemManager1/Modem/0
          |              device id: b6df770f2cdf2a32fe9b70af378e85fcc9b3e3b8
  -----------------------------------
  Hardware |            manufacturer: QUALCOMM INCORPORATED
          |                  model: QUECTEL Mobile Broadband Module
          |      firmware revision: EG25GGBR07A08M2G
          |          carrier config: hVoLTE-Verizon
          | carrier config revision: 05010141
          |            h/w revision: 10000
          |              supported: gsm-umts, lte
          |                current: gsm-umts, lte
          |            equipment id: 860195051746581
  -----------------------------------
  System  |                  device: /sys/devices/platform/soc/1c1b000.usb/usb3/3-1
          |                drivers: qmi_wwan, option1
          |                  plugin: quectel
          |            primary port: cdc-wdm0
          |                  ports: cdc-wdm0 (qmi), ttyUSB0 (qcdm), ttyUSB1 (gps),
          |                          ttyUSB2 (at), ttyUSB3 (at), wwan0 (net)
  -----------------------------------
  Numbers  |                    own: --------
  -----------------------------------
  Status  |                    lock: sim-pin2
          |          unlock retries: sim-pin (3), sim-puk (10), sim-pin2 (3), sim-puk2 (10)
          |                  state: connected
          |            power state: on
          |            access tech: lte
          |          signal quality: 52% (recent)
  -----------------------------------
  Modes    |              supported: allowed: 2g; preferred: none
          |                          allowed: 3g; preferred: none
          |                          allowed: 4g; preferred: none
          |                          allowed: 2g, 3g; preferred: 3g
          |                          allowed: 2g, 3g; preferred: 2g
          |                          allowed: 2g, 4g; preferred: 4g
          |                          allowed: 2g, 4g; preferred: 2g
          |                          allowed: 3g, 4g; preferred: 4g
          |                          allowed: 3g, 4g; preferred: 3g
          |                          allowed: 2g, 3g, 4g; preferred: 4g
          |                          allowed: 2g, 3g, 4g; preferred: 3g
          |                          allowed: 2g, 3g, 4g; preferred: 2g
          |                current: allowed: 2g, 3g, 4g; preferred: 2g
  -----------------------------------
  Bands    |              supported: egsm, dcs, pcs, g850, utran-1, utran-4, utran-6, utran-5,
          |                          utran-8, utran-2, eutran-1, eutran-2, eutran-3, eutran-4, eutran-5,
          |                          eutran-7, eutran-8, eutran-12, eutran-13, eutran-18, eutran-19,
          |                          eutran-20, eutran-25, eutran-26, eutran-28, eutran-38, eutran-39,
          |                          eutran-40, eutran-41, utran-19
          |                current: egsm, dcs, pcs, g850, utran-1, utran-4, utran-6, utran-5,
          |                          utran-8, utran-2, eutran-1, eutran-2, eutran-3, eutran-4, eutran-5,
          |                          eutran-7, eutran-8, eutran-12, eutran-13, eutran-18, eutran-19,
          |                          eutran-20, eutran-25, eutran-26, eutran-28, eutran-38, eutran-39,
          |                          eutran-40, eutran-41, utran-19
  -----------------------------------
  IP      |              supported: ipv4, ipv6, ipv4v6
  -----------------------------------
  3GPP    |                    imei: 860195051746581
          |            operator id: 311480
          |          operator name: Verizon
          |            registration: home
  -----------------------------------
  SIM      |              dbus path: /org/freedesktop/ModemManager1/SIM/0
  -----------------------------------
  Bearer  |              dbus path: /org/freedesktop/ModemManager1/Bearer/

RE: pinephone no longer receiving calls or texts - mikehenson - 06-02-2023

(06-01-2023, 07:13 PM)jyoung Wrote: But, I never actually got the bottom of that. I've tried using mmcli to see the stored messages:

mmcli -m 0 AT+CPMS?

Try these commands. I used these for a long time. 
The sms number on the delete line comes from the first command

Code:
mmcli -m any --messaging-list-sms
sudo mmcli -m any --messaging-delete-sms=7
sudo systemctl restart eg25-manager.service

==Another note==
I never got stuck messages after I flashed my modem with Biktorgj's firmware. 
See this video: https://youtu.be/QgFtFzPhXJw

My devices:
PinePhone 16G
PinePhone Pro 
Both running DanctNIX Arch Linux Arm with Phosh
Provider: USA Patriot Mobile (T-Mobile)

RE: pinephone no longer receiving calls or texts - jyoung - 06-05-2023

(06-02-2023, 07:17 AM)mikehenson Wrote:
(06-01-2023, 07:13 PM)jyoung Wrote: But, I never actually got the bottom of that. I've tried using mmcli to see the stored messages:

mmcli -m 0 AT+CPMS?

Try these commands. I used these for a long time. 
The sms number on the delete line comes from the first command

Code:
mmcli -m any --messaging-list-sms
sudo mmcli -m any --messaging-delete-sms=7
sudo systemctl restart eg25-manager.service

==Another note==
I never got stuck messages after I flashed my modem with Biktorgj's firmware. 
See this video: https://youtu.be/QgFtFzPhXJw

My devices:
PinePhone 16G
PinePhone Pro 
Both running DanctNIX Arch Linux Arm with Phosh
Provider: USA Patriot Mobile (T-Mobile)

Interesting, when I run

Code:
mmcli -m any --messaging-list-sms


I get

Code:
No sms messages were found


RE: pinephone no longer receiving calls or texts - jyoung - 07-16-2023

(06-05-2023, 09:59 PM)jyoung Wrote:
(06-02-2023, 07:17 AM)mikehenson Wrote:
(06-01-2023, 07:13 PM)jyoung Wrote: But, I never actually got the bottom of that. I've tried using mmcli to see the stored messages:

mmcli -m 0 AT+CPMS?

Try these commands. I used these for a long time. 
The sms number on the delete line comes from the first command

Code:
mmcli -m any --messaging-list-sms
sudo mmcli -m any --messaging-delete-sms=7
sudo systemctl restart eg25-manager.service

==Another note==
I never got stuck messages after I flashed my modem with Biktorgj's firmware. 
See this video: https://youtu.be/QgFtFzPhXJw

My devices:
PinePhone 16G
PinePhone Pro 
Both running DanctNIX Arch Linux Arm with Phosh
Provider: USA Patriot Mobile (T-Mobile)

Interesting, when I run

Code:
mmcli -m any --messaging-list-sms


I get

Code:
No sms messages were found
This is kind of an old thread, but I'm still working on this issue. The current state of the phone is that it can receive calls, but not texts. I attempted to flash the firmware, as in the youtube linked above, but the first step is to install gnome-firwmare. That worked, but the gnome-firwmare app didn't detect the modem's firmware, only the display's. Still hunting for a solution..