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+---- Forum: Shipment Related Discussion (https://forum.pine64.org/forumdisplay.php?fid=30)
+---- Thread: Shipment is on hold February, (/showthread.php?tid=16302)
Shipment is on hold February, - henrythemouse - 03-12-2022
Order a pine phone pro Feb 9th.
It shipped quickly, but got stuck in Los Angeles.
From DHL:
Shipment is on hold
February, 26 2022 10:07 Local time | LOS ANGELES GATEWAY, CA - USA
I've emailed sales. No response.
I submitted at ticket at:
https://desk.zoho.com/portal/pine64/en/home
I've contacted DHL. They initiated an investigation. Their finding is that the shipment has been lost.
I will try to file a claim.
Has anyone gotten DHL to pay a claim on a pine64 shipment?
RE: Shipment is on hold February, - TRS-80 - 03-26-2022
I have heard too many horror stories to ever use DHL. Plus they are usually the 'expensive' option, and seem to like to get into people's pockets with their BS fees, etc.
Sorry about your luck, mate. Please let us know what happens.
RE: Shipment is on hold February, - henrythemouse - 04-05-2022
Pine64 took care of it, sent me a new one.