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Ethernet issue on USB-C Docking Deck - Printable Version

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Ethernet issue on USB-C Docking Deck - Nongorre - 11-17-2021

I purchased a PINEBOOK Pro USB-C Docking Deck a few weeks ago and noticed that when I connected it to my pinebook pro the ethernet port would only negotiate a 100Mb/s connection and not the full gigabit connection. I tried to force the connection to 1Gb/s, but it would not connect. Then I tried different ethernet cables, different ports on my switch, reinstalling the drivers directly from broadcom, and tried connecting the dock to different computers; none of which worked.

Is this a known issue with the dock? Did I get a faulty dock? What more can I do to investigate or remediate my issues?


RE: Ethernet issue on USB-C Docking Deck - pinemouth - 12-07-2021

Sorry I have no solution, but any update on this? How's your connection now?


RE: Ethernet issue on USB-C Docking Deck - angeloweb - 02-19-2022

(11-17-2021, 11:22 AM)Nongorre Wrote: I purchased a PINEBOOK Pro USB-C Docking Deck a few weeks ago and noticed that when I connected it to my pinebook pro the ethernet port would only negotiate a 100Mb/s connection and not the full gigabit connection. I tried to force the connection to 1Gb/s, but it would not connect. Then I tried different ethernet cables, different ports on my switch, reinstalling the drivers directly from broadcom, and tried connecting the dock to different computers; none of which worked.

Is this a known issue with the dock? Did I get a faulty dock? What more can I do to investigate or remediate my issues?

I got 2 docks, as I have 2 Pinebook pros. One dock works fine, the other is very inconsistent with and usually does not provide Ethernet. I think the one is just not made well, but discovered outside the 30 day warranty Huh.