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+--- Thread: I am ready to accept that there may be a problem with my emmc. (/showthread.php?tid=13923)
I am ready to accept that there may be a problem with my emmc. - djhnsn - 05-17-2021
At first, I was convinced it must be something else, because my uboot and intitramfs load. I thought my uboot was doing something wrong.
However the latest uboot, gives an error definition for the error 110 that I have been getting.
emmc not responding to voltage select.
If you look at the output of this uboot, you will see that regardless of the error, it still finds initramfs.
After that finishes, if I click the arrowkeys on the manjaro boot menu I get hit with error 110 4 times and that's the end.
Clearly there is some kind of problem that doesn't matter if it does happen to boot.
Does customer service respond to this forum? If not, where can I open a ticket?
On another note, does anyone know of an alternate emmc that could work that I can get shipped quickly from amazon?
There are several on there, but I don't think they are all the same.
Pictures of uboot and post uboot attached.
RE: I am ready to accept that there may be a problem with my emmc. - dsimic - 05-17-2021
(05-17-2021, 07:53 PM)djhnsn Wrote: If you look at the output of this uboot, you will see that regardless of the error, it still finds initramfs.
After that finishes, if I click the arrowkeys on the manjaro boot menu I get hit with error 110 4 times and that's the end.
Clearly there is some kind of problem that doesn't matter if it does happen to boot.
Does customer service respond to this forum? If not, where can I open a ticket?
I'm sorry to hear that. It might be worth trying to open up the laptop and reseat the eMMC module, while inspecting if everything is OK with the connectors on the eMMC module and on the main board. There's slight chance it will help, but at least you can say the Pine64 support you've tried everything.
You can create an official ticket at the Pine64 Store support website.
RE: I am ready to accept that there may be a problem with my emmc. - djhnsn - 05-17-2021
(05-17-2021, 09:16 PM)dsimic Wrote:(05-17-2021, 07:53 PM)djhnsn Wrote: If you look at the output of this uboot, you will see that regardless of the error, it still finds initramfs.
After that finishes, if I click the arrowkeys on the manjaro boot menu I get hit with error 110 4 times and that's the end.
Clearly there is some kind of problem that doesn't matter if it does happen to boot.
Does customer service respond to this forum? If not, where can I open a ticket?
I'm sorry to hear that. It might be worth trying to open up the laptop and reseat the eMMC module, while inspecting if everything is OK with the connectors on the eMMC module and on the main board. There's slight chance it will help, but at least you can say the Pine64 support you've tried everything.
You can create an official ticket at the Pine64 Store support website.
I have reseated it many times since I got it a little over a week ago, and inspected the sockets with a microscope. I didn't see anything obviously wrong. Thanks for the link.
RE: I am ready to accept that there may be a problem with my emmc. - dsimic - 05-17-2021
(05-17-2021, 10:08 PM)djhnsn Wrote: I have reseated it many times since I got it a little over a week ago, and inspected the sockets with a microscope. I didn't see anything obviously wrong. Thanks for the link.
You're welcome. You should be able to get a replacement eMMC module, the one you received is clearly faulty.
Regarding the compatibility with eMMC modules other than those sold by Pine64, I think that a few forum members have reported succecss with some of the eMMC modules sold by Odroid, with a Samsung eMMC chip. Unfortunately, that's all I'm aware of.
RE: I am ready to accept that there may be a problem with my emmc. - djhnsn - 05-18-2021
(05-17-2021, 11:49 PM)dsimic Wrote:(05-17-2021, 10:08 PM)djhnsn Wrote: I have reseated it many times since I got it a little over a week ago, and inspected the sockets with a microscope. I didn't see anything obviously wrong. Thanks for the link.
You're welcome. You should be able to get a replacement eMMC module, the one you received is clearly faulty.
Regarding the compatibility with eMMC modules other than those sold by Pine64, I think that a few forum members have reported succecss with some of the eMMC modules sold by Odroid, with a Samsung eMMC chip. Unfortunately, that's all I'm aware of.
I opened a ticket, hopefully they agree, and replacing it works out.
I will do a little digging on which of those odroids is compatible. I saw them on amazon.
Thanks again.