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+---- Thread: Return of faulty board (/showthread.php?tid=1383)
Return of faulty board - fdx - 06-15-2016
Board I got is faulty somehow.
I tried every single image, tried phynix, winimage, DD on linux every single way on multiple SD cards (2GB, 4GB, up to 16 and even 32GB - more than 10 different SD cards)
No luck at all...
Sometimes I can see for bries second starting up logo (penguin with moving txt on screen) then dissapears and nothing else. Even red light goes down.
I have enough of "fun" and I would like to replace board with the working one or return for full refund.
I've send email to support but no answer at all...
I understand guys are busy but if success of the board is too much for you to handle maybe its time to find someone that would do that for you.
RE: Return of faulty board - g_t_j - 06-15-2016
Have you tried other PSUs and micro USB leads?
The fact that the red light turns off after a while leads me to believe you probably have an underpowering issue.
RE: Return of faulty board - fdx - 06-15-2016
I'm working in a service center for a tablets, PC's etc.
I've tried many chargers and cables. (5V2A, 5V3A)
RE: Return of faulty board - g_t_j - 06-15-2016
(06-15-2016, 05:13 AM)fdx Wrote: I'm working in a service center for a tablets, PC's etc.
I've tried many chargers and cables. (5V2A, 5V3A)
I see.
I guess support is the only ones they can help you with troubleshooting or returning the board.
Good luck with that. It might take some time to get a response but they will contact you. At least they did in my case.
RE: Return of faulty board - fdx - 06-15-2016
I'll give it to my tech to check the usb port on the board. maybe there is a really problem with power and the only think I did not test is the port on the board.
RE: Return of faulty board - Ghost - 06-15-2016
(06-15-2016, 05:27 AM)fdx Wrote: I'll give it to my tech to check the usb port on the board. maybe there is a really problem with power and the only think I did not test is the port on the board.
You can also try powering via the Euler Bus or Pi-2 interface as well, if you like.
Also, how did you burn the images? (PhoenixCard, Win32DiskImager, Rufus, dd)
And what microSD card are you using?
And what monitor/screen are you using?