PINE64
Working modem? - Printable Version

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Working modem? - Barugon - 02-14-2021

I tried all the phosh distributions and couldn't get the modem to connect reliably. It would maybe show 3G and receiving calls/texts was questionable. I read about updating the modem firmware on the wiki page, found that my modem's firmware was out of date and updated it. Now it says that it connects 4G but I cannot access the internet at all (I haven't even tried calls/texts with the new firmware).

The rest of the phone works good enough for me to actually use it (even the camera works). I'd really like to use the pinephone but not having a working modem won't cut it. Any suggestions?


RE: Working modem? - rocket2nfinity - 02-14-2021

(02-14-2021, 10:17 PM)Barugon Wrote: I tried all the phosh distributions and couldn't get the modem to connect reliably. It would maybe show 3G and receiving calls/texts was questionable. I read about updating the modem firmware on the wiki page, found that my modem's firmware was out of date and updated it. Now it says that it connects 4G but I cannot access the internet at all (I haven't even tried calls/texts with the new firmware).

The rest of the phone works good enough for me to actually use it (even the camera works). I'd really like to use the pinephone but not having a working modem won't cut it. Any suggestions?
Did you set your apn?


RE: Working modem? - Barugon - 02-15-2021

(02-14-2021, 11:31 PM)rocket2nfinity Wrote: Did you set your apn?
Yes.


RE: Working modem? - rocket2nfinity - 02-15-2021

(02-15-2021, 04:46 AM)Barugon Wrote:
(02-14-2021, 11:31 PM)rocket2nfinity Wrote: Did you set your apn?
Yes.
Did you turn on Data in settings?


RE: Working modem? - Barugon - 02-15-2021

(02-15-2021, 09:54 PM)rocket2nfinity Wrote: Did you turn on Data in settings?
Yes.


RE: Working modem? - rocket2nfinity - 02-16-2021

(02-15-2021, 11:04 PM)Barugon Wrote:
(02-15-2021, 09:54 PM)rocket2nfinity Wrote: Did you turn on Data in settings?
Yes.
It sounds like your modem is working properly. My first thought is that your apn must be set wrong for your carrier. Worth the effort to check again. Or reset apn and restart phone.


RE: Working modem? - Barugon - 02-16-2021

(02-16-2021, 05:03 AM)rocket2nfinity Wrote: It sounds like your modem is working properly. My first thought is that your apn must be set wrong for your carrier. Worth the effort to check again. Or reset apn and restart phone.
It's just a single line for the APN setting, right? Or am I missing something?


RE: Working modem? - rocket2nfinity - 02-17-2021

(02-16-2021, 09:29 PM)Barugon Wrote:
(02-16-2021, 05:03 AM)rocket2nfinity Wrote: It sounds like your modem is working properly. My first thought is that your apn must be set wrong for your carrier. Worth the effort to check again. Or reset apn and restart phone.
It's just a single line for the APN setting, right? Or am I missing something?
Depends on your carrier/MVNO. Sometimes they specify specific ports, and text messaging has it's own fields to input.


RE: Working modem? - rocket2nfinity - 02-17-2021

This might be your problem https://forum.pine64.org/showthread.php?tid=12864


RE: Working modem? - Barugon - 02-19-2021

I saw this entry in the notes for the latest Arch Linux:
Quote:
  • Fixed USB Modem EMI (also requires latest modem firmware, see this)

So I installed it but now it doesn't see the sim card at all.