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+--- Thread: tracking order ? (/showthread.php?tid=1197)
tracking order ? - whttrsh - 05-28-2016
Before I get comments saying that kickstarter is an investment platform yada yada yada, Ill point out I didn't pledge through kickstarter, I went to pine64.com and clicked buy now like any other retail pre-order Item as the site promoted it as such an item. I know the team are busy with orders etc, but how am I sposed to know the status of my order.
I ordered and was charged at beginning of feb and at this stage I have no pledge info, no survey to fill out and as of yet have received no email saying there were delays, although I see on here that orders are taking longer. I have no problem with them being busy but would like to be informed. All I have to go off is a trycelery invoice that states my order is open and my fulfilment is unfulfilled ??
I would have thought when they start selling on site as a pre-order item that there would be a way to check order status??
cheers
RE: tracking order ? - brada1983 - 06-01-2016
Agreed. I have the same problem as you.
Poslano sa mog SM-N910C koristeći Tapatalk
RE: tracking order ? - frankg - 06-08-2016
(05-28-2016, 07:25 AM)whttrsh Wrote: Before I get comments saying that kickstarter is an investment platform yada yada yada, Ill point out I didn't pledge through kickstarter, I went to pine64.com and clicked buy now like any other retail pre-order Item as the site promoted it as such an item. I know the team are busy with orders etc, but how am I sposed to know the status of my order.
I ordered and was charged at beginning of feb and at this stage I have no pledge info, no survey to fill out and as of yet have received no email saying there were delays, although I see on here that orders are taking longer. I have no problem with them being busy but would like to be informed. All I have to go off is a trycelery invoice that states my order is open and my fulfilment is unfulfilled ??
I would have thought when they start selling on site as a pre-order item that there would be a way to check order status??
cheers
Just like you, I am not a kickstarter backer. I preordered and PREPAID a 2GB version back in Early Feburary. Around middle of May, I sent an email to Pine64 asking about the order status and received an automated response saying that all preorder with order # starting with 102 will be shipped during last week of May. On June 1, I received a shipping notification with USPS tracking #. It has been a week now that USPS tracking showed NO UPDATE. I am VERY DISAPPOINTED with Pine64. If there is a way to cancel the order, I cancel the order without any hesitation. I will give Pine64 another week and then I call my CC company to do a charge back.
Cheers,