+- PINE64 (https://forum.pine64.org)
+-- Forum: General (https://forum.pine64.org/forumdisplay.php?fid=1)
+--- Forum: General (https://forum.pine64.org/forumdisplay.php?fid=74)
+--- Thread: Still no refund from cancelled order 9/28/2020 (/showthread.php?tid=11817)
Still no refund from cancelled order 9/28/2020 - metalman420@gmail.com - 10-13-2020
I have received a refund email for the full amount on 9/28/2020 BUT have not
received a refund to my credit card. I have responded 4 times to that refund
email with NO replied from pine and NO refund.
The order is Order #151971
This is criminal.
What is their problem. They charged my card WITHOUT it shipping
which is against their policy and the law.
Sincerely
David Sherwood
RE: Still no refund from cancelled order 9/28/2020 - KC9UDX - 10-13-2020
It would seem prudent to issue a chargeback.
RE: Still no refund from cancelled order 9/28/2020 - tllim - 10-15-2020
(10-13-2020, 05:28 PM)metalman420@gmail.com Wrote: I have received a refund email for the full amount on 9/28/2020 BUT have not
received a refund to my credit card. I have responded 4 times to that refund
email with NO replied from pine and NO refund.
The order is Order #151971
This is criminal.
What is their problem. They charged my card WITHOUT it shipping
which is against their policy and the law.
Sincerely
David Sherwood
Per sales team report, the refund already process and refunded on September 28. Since you have file Paypal dispute, please contact Paypal on your refund status.
RE: Still no refund from cancelled order 9/28/2020 - KC9UDX - 10-15-2020
Oh PayPal. You didn't get a PayPal balance credit did you? In other words, you maybe had a debit on your credit card credited to your PayPal balance minus some fees.