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+--- Forum: General (https://forum.pine64.org/forumdisplay.php?fid=74)
+---- Forum: Shipment Related Discussion (https://forum.pine64.org/forumdisplay.php?fid=30)
+---- Thread: Shipping Progress (/showthread.php?tid=397)
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RE: Shipping Progress - mrgoose - 05-20-2016
Still waiting for my 2GB that I ordered in January.
At a loss as to why people who ordered after me have received theirs. I didn't order any addons.
Mailed 11 days ago requesting an update, no reply.
Bummed that it's taking so long, for sure won't bother in future. 5/6 months wait is a bit of a joke - the hardware will be obsolete if it's any longer
RE: Shipping Progress - tllim - 05-20-2016
(05-20-2016, 09:41 AM)mrgoose Wrote: Still waiting for my 2GB that I ordered in January.
At a loss as to why people who ordered after me have received theirs. I didn't order any addons.
Mailed 11 days ago requesting an update, no reply.
Bummed that it's taking so long, for sure won't bother in future. 5/6 months wait is a bit of a joke - the hardware will be obsolete if it's any longer
From your description, should already shipped out. The KS team still swamp with answering email, lets give them 2-3 more days to reply.
RE: Shipping Progress - tllim - 05-20-2016
(05-20-2016, 08:29 AM)Rigor_M Wrote: Any updates on missing devices that needs are blocking shippement ?
All items already arrived except ABS, Playbox case. The ZWave module already in stock but we need to make some parameter tuning due to performance concern. The 7" LCD display first batch(2000 pieces) already in stock and reminding volume will keep coming. This due to the touch panel and LCD screen alignment needs labor manual adjustment and time consuming, this also need to perform in dust free (clean room) enviroment.
We have decided to ship out all shipment without waiting for ABS case, Playbox case, and Zwave module.
RE: Shipping Progress - tllim - 05-20-2016
(05-20-2016, 09:41 AM)mrgoose Wrote: Still waiting for my 2GB that I ordered in January.
At a loss as to why people who ordered after me have received theirs. I didn't order any addons.
Mailed 11 days ago requesting an update, no reply.
Bummed that it's taking so long, for sure won't bother in future. 5/6 months wait is a bit of a joke - the hardware will be obsolete if it's any longer
From your description, should already shipped out. The KS team still swamp with answering email, lets give them 2-3 more days to reply.
RE: Shipping Progress - Rigor_M - 05-20-2016
(05-20-2016, 11:00 AM)tllim Wrote:(05-20-2016, 08:29 AM)Rigor_M Wrote: Any updates on missing devices that needs are blocking shippement ?
All items already arrived except ABS, Playbox case. The ZWave module already in stock but we need to make some parameter tuning due to performance concern. The 7" LCD display first batch(2000 pieces) already in stock and reminding volume will keep coming. This due to the touch panel and LCD screen alignment needs labor manual adjustment and time consuming, this also need to perform in dust free (clean room) enviroment.
We have decided to ship out all shipment without waiting for ABS case, Playbox case, and Zwave module.
So, those that took the kits, are those waiting to be shipped ?
IoT kit, 2x LCD, 2xcamera, 2x PINE64/2GB with wifi
Just trying to see when my order will be shipped
RE: Shipping Progress - Montala - 05-20-2016
I wish that I had not ordered the ABS case as an add-on, as it now appears that this has delayed the despatch of my basic board for far longer than it should have done.
The decision not to wait for these to become available should have been made much earlier than it was.
Unfortunately it would seem that lot of backers are now starting to loose faith in this project, and have already moved on to other platforms, which is a shame.
RE: Shipping Progress - tllim - 05-20-2016
(05-20-2016, 11:11 AM)Rigor_M Wrote:(05-20-2016, 11:00 AM)tllim Wrote:(05-20-2016, 08:29 AM)Rigor_M Wrote: Any updates on missing devices that needs are blocking shippement ?
All items already arrived except ABS, Playbox case. The ZWave module already in stock but we need to make some parameter tuning due to performance concern. The 7" LCD display first batch(2000 pieces) already in stock and reminding volume will keep coming. This due to the touch panel and LCD screen alignment needs labor manual adjustment and time consuming, this also need to perform in dust free (clean room) enviroment.
We have decided to ship out all shipment without waiting for ABS case, Playbox case, and Zwave module.
So, those that took the kits, are those waiting to be shipped ?
IoT kit, 2x LCD, 2xcamera, 2x PINE64/2GB with wifi
Just trying to see when my order will be shipped
The current intent is shipped out all KS/Backer shipments. For the outstanding items (ABS, Playbox and Zwave module, there will be follow up on another shipment when becomes available.
RE: Shipping Progress - tllim - 05-20-2016
(05-20-2016, 11:13 AM)Montala Wrote: I wish that I had not ordered the ABS case as an add-on, as it now appears that this has delayed the despatch of my basic board for far longer than it should have done.
The decision not to wait for these to become available should have been made much earlier than it was.
Unfortunately it would seem that lot of backers are now starting to loose faith in this project, and have already moved on to other platforms, which is a shame.
Agreed that KS team should make a better communication path with KS backers. As few backer mentioned, timely communication can easily ease out a lot of frustration and we have not do our communication job well. As you have mentioned, this is a shame.
RE: Shipping Progress - Montala - 05-20-2016
Now that these items are not being included with the latest shipments, is it still the case that all outstanding boards, covered by KS pledges, will be despatched by the end of May, which is only 10 calendar days away now?
Perhaps, in the meantime, we could have a revised and updated shipping update?
RE: Shipping Progress - tllim - 05-20-2016
(05-20-2016, 11:33 AM)Montala Wrote: Now that these items are not being included with the latest shipments, is it still the case that all outstanding boards, covered by KS pledges, will be despatched by the end of May, which is only 10 calendar days away now?
Perhaps, in the meantime, we could have a revised and updated shipping update?
All the shipment will be shipped out without holding. For the revised and updated shipping notification, KS team handles.