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+--- Forum: General Discussion on PinePhone (https://forum.pine64.org/forumdisplay.php?fid=127)
+--- Thread: shipping emails (/showthread.php?tid=8849)
RE: shipping emails - linux - 01-23-2020
Does it mean my fone is on the ship already?
Origin - Tracking consuming: 869 ms
2020-01-23 xx:xx
Asendia Hong Kong, The consignment has left the origin border point
2020-01-23 xx:xx
Asendia Hong Kong, Arrival at origin border point
2020-01-21 xx:xx
Asendia Hong Kong, Mailed
RE: shipping emails - wibble - 01-24-2020
(01-23-2020, 06:33 AM)linux Wrote: Does it mean my fone is on the ship already?
Origin - Tracking consuming: 869 ms
2020-01-23 xx:xx
Asendia Hong Kong, The consignment has left the origin border point
2020-01-23 xx:xx
Asendia Hong Kong, Arrival at origin border point
2020-01-21 xx:xx
Asendia Hong Kong, Mailed
Probably - my tracking info looks very similar. 17track.net, asendia.com and royalmail.com each show 3 tracking events with matching timestamps, but royalmail thinks they're in Switzerland not Hong Kong for some reason. Given the expected 11-14 day delivery time to Europe I see no reason to worry yet.
RE: shipping emails - colin hodsdon - 01-25-2020
(01-24-2020, 05:48 AM)wibble Wrote:The guys in that little " JUNK " can only paddle so fast, and if the wind is against them , it could seem like forever(01-23-2020, 06:33 AM)linux Wrote: Does it mean my fone is on the ship already?
Origin - Tracking consuming: 869 ms
2020-01-23 xx:xx
Asendia Hong Kong, The consignment has left the origin border point
2020-01-23 xx:xx
Asendia Hong Kong, Arrival at origin border point
2020-01-21 xx:xx
Asendia Hong Kong, Mailed
Probably - my tracking info looks very similar. 17track.net, asendia.com and royalmail.com each show 3 tracking events with matching timestamps, but royalmail thinks they're in Switzerland not Hong Kong for some reason. Given the expected 11-14 day delivery time to Europe I see no reason to worry yet.
RE: shipping emails - blairhadfield - 01-28-2020
I was just wondering (as of today, jan 28) if anyone else has NOT received a shipping notification as yet? I have not seen a notification yet, and would like to be sure that there's nothing wrong. (I did receive my order confirmation when I ordered)
RE: shipping emails - kuleszdl - 01-28-2020
(01-28-2020, 02:42 PM)blairhadfield Wrote: I was just wondering (as of today, jan 28) if anyone else has NOT received a shipping notification as yet? I have not seen a notification yet, and would like to be sure that there's nothing wrong. (I did receive my order confirmation when I ordered)
I am in the same boat - no shipping notification yet. A friend of mine who ordered the same day didn't receive a notification either.
I ordered as soon as the shop was back online and the e-mail with my order receipt was from Fri, 15 Nov 2019 09:55:20 +0000.
RE: shipping emails - DracoLlasa - 01-28-2020
same boat here, my shipping notice says that it was last accepted into Switzerland on the 20th, but no change since then. i was hoping to see a change this week..
let us know if anyone else gets an update
RE: shipping emails - blairhadfield - 01-29-2020
(01-28-2020, 05:47 PM)kuleszdl Wrote:(01-28-2020, 02:42 PM)blairhadfield Wrote: I was just wondering (as of today, jan 28) if anyone else has NOT received a shipping notification as yet? I have not seen a notification yet, and would like to be sure that there's nothing wrong. (I did receive my order confirmation when I ordered)
I am in the same boat - no shipping notification yet. A friend of mine who ordered the same day didn't receive a notification either.
I ordered as soon as the shop was back online and the e-mail with my order receipt was from Fri, 15 Nov 2019 09:55:20 +0000.
Thanks kuleszdl,
It sounds like you are indeed in the same boat as me -- No Shipping advice at all. I am wondering if this indicates that our orders did not actually ship? It sounds like most other comments on this board relate to cases where they DID receive a shipping advice, but it's not being updated etc. In my case I don't have any indication that it shipped at all, and it seemed as if all orders were supposed to have shipped. (I am in Canada if that makes any difference)
I expect things are chaotic with the current coronavirus issues, but if anyone does have info about the case where you did not receive even the shipping advice, I'd be very interested in finding out. I am definitely eager to get my PinePhone, but mostly I want to be on alert to await a call from a customs broker etc. if it IS actually shipped.
Thanks!
RE: shipping emails - ozzeruk - 01-29-2020
(01-28-2020, 02:42 PM)blairhadfield Wrote: I was just wondering (as of today, jan 28) if anyone else has NOT received a shipping notification as yet? I have not seen a notification yet, and would like to be sure that there's nothing wrong. (I did receive my order confirmation when I ordered)
I'm in the same boat.
I ordered on Jan 7, and got an order confirmation immediately.
Since then.... nothing....
I created a support ticket yesterday, so hopefully in the coming days somebody will be able to let me know what has happened.
(01-28-2020, 06:38 PM)DracoLlasa Wrote: same boat here, my shipping notice says that it was last accepted into Switzerland on the 20th, but no change since then. i was hoping to see a change this week..
let us know if anyone else gets an update
Relax - you're one of the lucky ones - your phone is on it's way. I am very jealous of you.
We're people who haven't received a single update since ordering the phone weeks/months ago.
RE: shipping emails - Starlord - 01-29-2020
Yeah, neither me (Ordered jan 7th) nor my buddy (ordered day 1) have recieved any emails past the purchase receipt. Would be nice to at least know if its on the way and not stuck in coronavirus lockdown
RE: shipping emails - onebigbiker - 01-29-2020
Number: xxxxxxxxxxxxx
Package status: In transit
Country: Switzerland -> Unknown
Destination:
Origin:
2020-01-29 11:54, Genève 2 Letter Transit, Arrived in transit country
2020-01-20 16:49, Asendia Hong Kong, The consignment has left the origin border point
2020-01-20 14:22, Asendia Hong Kong, Arrival at origin border point
2020-01-20 13:57, Asendia Hong Kong, Mailed
======================================
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Genève! Wow its going to be forever. I'm in Seattle, WA USA
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