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+-- Forum: General (https://forum.pine64.org/forumdisplay.php?fid=1)
+--- Forum: General (https://forum.pine64.org/forumdisplay.php?fid=74)
+---- Forum: Shipment Related Discussion (https://forum.pine64.org/forumdisplay.php?fid=30)
+---- Thread: Shipping update (/showthread.php?tid=1657)
RE: Shipping update - robba - 09-11-2016
Hello tllim,
I received
an email on September 2 with a tracking number . Looking on track , I see my package is supposed to have been delivered on September 1 , but I have absolutely nothing received . My tracking number is: LM072278363CN.
Thanks,
Envoyé de mon HM NOTE 1LTE en utilisant Tapatalk
RE: Shipping update - Roverius - 09-11-2016
Same problem here, i ordered Wifi/Bt adapter 2 months ago
order number #8163965
track number: RI942220792CN
At sales they say "package is lost and has been re-shipped"
Still nothing received.
Is this a ripp-off or are they unable to handle orders/shipping properly.
Receiving money goes fast, but Pine64 lacks of product shipping and communcication.
Never again !!
RE: Shipping update - Roverius - 09-12-2016
Well, wonders DO exist.
I received my package today, allmost 2 months after order.
RE: Shipping update - MarkHaysHarris777 - 09-12-2016
(09-12-2016, 09:38 AM)Roverius Wrote: Well, wonders DO exist.
I received my package today, allmost 2 months after order.
Well, an appropriate 'thank you' might be in order. In my case it was four months, so lucky you !
RE: Shipping update - robba - 09-22-2016
Any news ?
Envoyé de mon HM NOTE 1LTE en utilisant Tapatalk
RE: Shipping update - dkryder - 09-22-2016
tllim,
i placed an order shortly after the new website/store went online which i assume had a new order system set up internally since my receipt was not including a confirmation of paypal payment, rather, notice of being on hold til the payment could be confirmed. the order was #1446. since as usual with paypal the money was transferred at time of order/purchase, i was expecting at most 3 days hold. however i have heard nothing. how long of a hold period are you requiring before payment is confirmed? thanks.
RE: Shipping update - psychedup - 09-22-2016
(09-22-2016, 05:52 AM)dkryder Wrote: tllim,
i placed an order shortly after the new website/store went online which i assume had a new order system set up internally since my receipt was not including a confirmation of paypal payment, rather, notice of being on hold til the payment could be confirmed. the order was #1446. since as usual with paypal the money was transferred at time of order/purchase, i was expecting at most 3 days hold. however i have heard nothing. how long of a hold period are you requiring before payment is confirmed? thanks.
I also placed an order the other day and paid via Paypal. I didn't pay much attention to the order confirmation at first, but then a couple days later opened it again to see that it says my order is on hold pending confirmation of payment. The Paypal payment went through immediately, so I also wonder when the hold will be released. What is the normal process?
RE: Shipping update - dkryder - 09-22-2016
(09-22-2016, 05:18 PM)psychedup Wrote:my normal, a history of about 5 orders via the online store since it opened, use to be immediate confirmation followed by an email giving estimate of ship date. usually within a week. but they recently did a reset on the whole site and i think that paypal has yet to be hooked up like it used to be. i have no idea what the new normal is as this is my first order since the reset. but after several days of nothing i decided to see if a post might help get some info. it's wait and see for now. but thanks for joining in cause it is sorta nice to know i'm not the only one in this situation.(09-22-2016, 05:52 AM)dkryder Wrote: tllim,
i placed an order shortly after the new website/store went online which i assume had a new order system set up internally since my receipt was not including a confirmation of paypal payment, rather, notice of being on hold til the payment could be confirmed. the order was #1446. since as usual with paypal the money was transferred at time of order/purchase, i was expecting at most 3 days hold. however i have heard nothing. how long of a hold period are you requiring before payment is confirmed? thanks.
I also placed an order the other day and paid via Paypal. I didn't pay much attention to the order confirmation at first, but then a couple days later opened it again to see that it says my order is on hold pending confirmation of payment. The Paypal payment went through immediately, so I also wonder when the hold will be released. What is the normal process?
RE: Shipping update - tllim - 09-25-2016
(09-22-2016, 05:52 AM)dkryder Wrote: tllim,
i placed an order shortly after the new website/store went online which i assume had a new order system set up internally since my receipt was not including a confirmation of paypal payment, rather, notice of being on hold til the payment could be confirmed. the order was #1446. since as usual with paypal the money was transferred at time of order/purchase, i was expecting at most 3 days hold. however i have heard nothing. how long of a hold period are you requiring before payment is confirmed? thanks.
We are currently check to new online system and also get few complain on the hold situation. We already call up Paypal to check on this concern.
RE: Shipping update - dkryder - 09-25-2016
(09-25-2016, 06:43 PM)tllim Wrote:(09-22-2016, 05:52 AM)dkryder Wrote: tllim,
i placed an order shortly after the new website/store went online which i assume had a new order system set up internally since my receipt was not including a confirmation of paypal payment, rather, notice of being on hold til the payment could be confirmed. the order was #1446. since as usual with paypal the money was transferred at time of order/purchase, i was expecting at most 3 days hold. however i have heard nothing. how long of a hold period are you requiring before payment is confirmed? thanks.
We are currently check to new online system and also get few complain on the hold situation. We already call up Paypal to check on this concern.
tllim, i cancelled the order this morning via letter to sales email & opening ticket to confirm cancel since there has been too many issues with sales email getting no response. you can help by refunding my paypal payment. thanks. i'll try again in a month or so, maybe you will have things sorted out by then.