PINE64

Hi!

I brought an "open box" pinephone (convergence; default OS - Manjaro KDE Plasma Mobile) last week. 
It turned out the seller fiddled around with it and entered a PIN #s.  He does not remember the PIN
#s, thus I can not unlock the phone.  Is there a way to get in and unlock the phone other than
reinstalling Manjaro KDE Plasma Mobile?  Is there a way to factory reset - will that work?  If
I use another bootable iso and change some #s, will that work? 

Bottom line: what is the most easy way to "login".  All I did so far is charge the phone, power it
on, and find I cannot unlock the phone.  There is nothing in the phone - no SIM or micro cards, no
nothing.

Thank in advanced for your help.

Sheng-Chieh

(01-21-2023, 01:31 PM)shengchieh Wrote: [ -> ]Hi!

I brought an "open box" pinephone (convergence; default OS - Manjaro KDE Plasma Mobile) last week. 
It turned out the seller fiddled around with it and entered a PIN #s.  He does not remember the PIN
#s, thus I can not unlock the phone.  Is there a way to get in and unlock the phone other than
reinstalling Manjaro KDE Plasma Mobile?  Is there a way to factory reset - will that work?  If
I use another bootable iso and change some #s, will that work? 

Bottom line: what is the most easy way to "login".  All I did so far is charge the phone, power it
on, and find I cannot unlock the phone.  There is nothing in the phone - no SIM or micro cards, no
nothing.

Thank in advanced for your help.

Sheng-Chieh

Simply reflash the phone. Installation instructions and the software selection can be found here: https://wiki.pine64.org/wiki/PinePhone#O...ng_systems

See also my answer to the exact same question asked by another user around the same time:
https://forum.pine64.org/showthread.php?...#pid115523