After almost month after recieving email that my reward had been shipped, I sent this email as I hadn't recieved anything yet.
Now, it has been unanswered for almost a month again. What's up?
This is the email I sent:
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Hi, you asked backers to submit tracking numbers if they haven’t recieved their items yet.
I recieved my tracking id on 16th of May, but it still doesn’t show any tracking information and I haven’t recieved the shipment. It’s been almost a month already.
My tracking id is: RI902589519CN
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My backer# is 23,605
Aftership tracking gives me status "Pending" and after a few page refreshes "Expired"...
(07-11-2016, 09:47 AM)joonahoi Wrote: [ -> ]After almost month after recieving email that my reward had been shipped, I sent this email as I hadn't recieved anything yet.
Now, it has been unanswered for almost a month again. What's up?
This is the email I sent:
----
Hi, you asked backers to submit tracking numbers if they haven’t recieved their items yet.
I recieved my tracking id on 16th of May, but it still doesn’t show any tracking information and I haven’t recieved the shipment. It’s been almost a month already.
My tracking id is: RI902589519CN
----
My backer# is 23,605
Aftership tracking gives me status "Pending" and after a few page refreshes "Expired"...
I just asked shipping facility to follow up on your case, seems having shipping issue. I try to response back in 2 days
After five days, any update on the matter?
Any status yet? It's not that I'd need it by tomorrow but being completely unaware what's the problem, as I recieved the original message that my package has been sent along with the tracking number two and a half months ago.
(07-24-2016, 04:11 PM)joonahoi Wrote: [ -> ]Any status yet? It's not that I'd need it by tomorrow but being completely unaware what's the problem, as I recieved the original message that my package has been sent along with the tracking number two and a half months ago.
I still try to sort your case out with shipping facility, claim as loss and reship again on this week.
(07-25-2016, 03:24 PM)tllim Wrote: [ -> ] (07-24-2016, 04:11 PM)joonahoi Wrote: [ -> ]Any status yet? It's not that I'd need it by tomorrow but being completely unaware what's the problem, as I recieved the original message that my package has been sent along with the tracking number two and a half months ago.
I still try to sort your case out with shipping facility, claim as loss and reship again on this week.
If the package was reshipped, did it also include the backerkit addons, namely battery and the camera module? Also could you provide me with the tracking number for the shipment?
What is the status? I can't see my backer# in resend list post. This is getting (if not already) ridiculous.
Another week gone by in complete radio silence
hi joonahoie, I read above (7-25) that tllim would claim as loss and reship; his word is good. If he said he would reship, he will. Now, it may have had to re-ship from China; and that can take 2-6 weeks (usually around 2-3). I am guessing that your board is in the works. Please be patient.
As far as 'radio silence' goes, tllim is a business traveler, and his slow response is often travel related.