PINE64

Full Version: Return of faulty board
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Board I got is faulty somehow.
I tried every single image, tried phynix, winimage, DD on linux every single way on multiple SD cards (2GB, 4GB, up to 16 and even 32GB - more than 10 different SD cards) 

No luck at all...

Sometimes I can see for bries second starting up logo (penguin with moving txt on screen) then dissapears and nothing else. Even red light goes down.

I have enough  of "fun" and I would like to replace board with the working one or return for full refund.

I've send email to support but no answer at all...

I understand guys are busy but if success of the board is too much for you to handle maybe its time to find someone that would do that for you.
Have you tried other PSUs and micro USB leads?
The fact that the red light turns off after a while leads me to believe you probably have an underpowering issue.
I'm working in a service center for a tablets, PC's etc.

I've tried many chargers and cables. (5V2A, 5V3A)
(06-15-2016, 05:13 AM)fdx Wrote: [ -> ]I'm working in a service center for a tablets, PC's etc.

I've tried many chargers and cables. (5V2A, 5V3A)

I see.
I guess support is the only ones they can help you with troubleshooting or returning the board. 

Good luck with that. It might take some time to get a response but they will contact you. At least they did in my case.
I'll give it to my tech to check the usb port on the board. maybe there is a really problem with power and the only think I did not test is the port on the board.
(06-15-2016, 05:27 AM)fdx Wrote: [ -> ]I'll give it to my tech to check the usb port on the board. maybe there is a really problem with power and the only think I did not test is the port on the board.

You can also try powering via the Euler Bus or Pi-2 interface as well, if you like. 

Also, how did you burn the images? (PhoenixCard, Win32DiskImager, Rufus, dd)

And what microSD card are you using?

And what monitor/screen are you using?