Pinebook Pro & PinePhone shipping progress (2020)
(07-13-2020, 11:09 AM)Barugon Wrote: I received a USPS tracking number on July 3rd (from 17track). Then, on July 9th, it updated to "a shipping label has been printed". It's still in this pre-shipping state today, July 13th. so what's the deal? I live like 75 miles from Compton, why can't you just mail it already?

I guess all is the pandemic fault.

Phones were initially going to be shipped on May 28. Then nothing happened for many phones, and they ask us to pay an upgrade service on June 9th so DHL would ship out the phones. I checked on DHL, and for the price we paid for shipping in total, this should be a few days shipping. However, weeks run, and nothing happened again. Last DHL-upgraded phones were supposed to be sent on June 19. Days passed, and many people only got silence. They asked for money again to upgrade the rest of the shipments.  The remaining first shipments and the second shipments were mixed.  There was a batch from the first upgrade that was never sent, and it was combined with the second DHL-upgrade. People started to get upset because of this trick.  Other people appealed to the human nature of pine64 staff and how good people they are. Let's be patient. A few days ago, people received a message from pine64 containing a tracking number. Hurray? Not yet. This only informs that the destination country is printing labels. No news for the phone yet. At least it means DHL now is handling the packages. Might they be traveling? Or they might be waiting in china. Who knows.

Anyway, this is all because of the pandemic situation. Let's be patient.


Messages In This Thread
concerning my pinephone order - by freshinstall - 06-03-2020, 09:13 PM
So, where are the phones? - by daniel - 07-02-2020, 11:56 AM
RE: So, where are the phones? - by daniel - 07-03-2020, 10:53 AM
RE: So, where are the phones? - by Alstroplane - 07-03-2020, 10:56 AM
RE: Pinebook Pro & PinePhone shipping progress - by natasha - 07-14-2020, 01:03 PM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 07-23-2020, 09:40 AM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 08-02-2020, 11:14 PM
PinePhone stuck in customs? - by N900 - 08-05-2020, 07:18 AM
RE: PinePhone stuck in customs? - by daniel - 08-05-2020, 08:52 AM

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