Pinebook Pro & PinePhone shipping progress (2020)
(07-06-2020, 08:32 AM)kingturgon Wrote:
(07-06-2020, 07:06 AM)User4 Wrote:
(07-06-2020, 06:45 AM)Luke Wrote:
(07-06-2020, 06:06 AM)Alilo420 Wrote:
(07-06-2020, 05:55 AM)User4 Wrote: Just got an email saying if I don't upgrade, my order will be cancelled and it didn't mention anything about refund. This is practically extortion. Will be starting a paypal claim if I don't receive product or money and whichever way it goes, I know this is the worst company I have dealt with literally ever. Make me wait 3 months and then say I am not getting my stuff if I don't pay even more on what I already payed for shipping and no mention of refund. PINE64 is a scam and ISPs like virgin media who have terrible support teams and random crashes for hours are better than this company. Wasting my time and money.
Got the same email. Someone better explain what the hell is going on here.

Here is what it means: Asendia is unable to deliver to you location and we were unsuccessful in finding another postal-based service as substitute.
In result we present you with two outstanding options: 1) upgrade to a delivery courier; 2) get your money back and cancel the order.

As explained many times over, this situation is not caused by us (nor by Asendia frankly speaking) but rather the circumstances.
You legally have to give the second option otherwise you are committing fraud and the 1st option isn't an option for those not wanting to pay even more for a product they already payed for. Out of principal, I will not pay 30USD for shipping let alone for a company I already payed shipping for but they couldn't get their sh** together to ship it out. Will be getting a refund. My patience and sympathy went to waiting for 3 months without anything clear coming from the company so now all I have left is fury and rage. Worst company ever.

I can understand frustration at the situation, but I think you are misplacing blame. Of course, I might have reacted similarly had I got that email.
So who is it right to put the blame on? Name it because I clearly see this as PINE64 with their poor choice of shipping companies with them having closed trade links. You cannot blame everything on a virus. I am still getting orders from china on ebay on time or max of 3 or so days after estimate. Any website I have used to order like amazon deliver either on time or a few days late. I ordered 3 months ago and this company was meant to ship weeks ago and they still haven't and now they are cancelling. I enjoy being blatant with expressing my opinions and this is it. Nice job on messing up half of the world's orders.


Messages In This Thread
concerning my pinephone order - by freshinstall - 06-03-2020, 09:13 PM
So, where are the phones? - by daniel - 07-02-2020, 11:56 AM
RE: So, where are the phones? - by daniel - 07-03-2020, 10:53 AM
RE: So, where are the phones? - by Alstroplane - 07-03-2020, 10:56 AM
RE: Pinebook Pro & PinePhone shipping progress - by User4 - 07-06-2020, 08:38 AM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 07-23-2020, 09:40 AM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 08-02-2020, 11:14 PM
PinePhone stuck in customs? - by N900 - 08-05-2020, 07:18 AM
RE: PinePhone stuck in customs? - by daniel - 08-05-2020, 08:52 AM

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