Pinebook Pro & PinePhone shipping progress (2020)
(06-10-2020, 11:28 PM)fernando_c_m Wrote: [quote pid='68072' dateline='1591827413']

First time I hear of this. Which customs (country)? did you reach out to them to ask what it is they actually want?
Thank you for answering.
Spain.
I sent a support request to DHL but they didn't answer yet.
My fears are the phone will just be returned to sender given the amount of work needed to obtain the missing documents is too much in the current world situation.
We had a couple of such cases in my company. No one bothered to contact us to ask for further information. They just returned the parcels.
[/quote]
This happens a lot in the uk with products over like $40 from china, call the customs people they probably dont even need documents but are working out how much they need to charge you. Not sure about spain but over here they send you a letter in the post about a week later and ask you to pay 20% + a handling fee


Messages In This Thread
concerning my pinephone order - by freshinstall - 06-03-2020, 09:13 PM
RE: Pinebook Pro & PinePhone shipping progress - by NO_ob - 06-11-2020, 02:42 AM
So, where are the phones? - by daniel - 07-02-2020, 11:56 AM
RE: So, where are the phones? - by daniel - 07-03-2020, 10:53 AM
RE: So, where are the phones? - by Alstroplane - 07-03-2020, 10:56 AM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 07-23-2020, 09:40 AM
RE: Pinebook Pro & PinePhone shipping progress - by rhanksjr - 08-02-2020, 11:14 PM
PinePhone stuck in customs? - by N900 - 08-05-2020, 07:18 AM
RE: PinePhone stuck in customs? - by daniel - 08-05-2020, 08:52 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Shipping Update and Stock Availability Thread Luke 21 7,694 10-10-2021, 11:24 PM
Last Post: Vlad424
  PinePhone Keyboard update [April 24/04] Luke 52 49,374 10-07-2021, 03:29 PM
Last Post: bcnaz
  PinePhone BE & Pinebook Pro shipping update thread Luke 136 69,057 06-04-2021, 09:43 AM
Last Post: Luke
  PinePhone Mobian CE shipping update thread Luke 59 28,052 04-25-2021, 12:57 PM
Last Post: Luke
  PinePhone BETA Edition pre-orders start March 24 Luke 2 2,321 04-23-2021, 09:25 PM
Last Post: ryo
  PinePhone KDE Community Edition shipping update thread. Luke 135 71,512 04-11-2021, 01:47 PM
Last Post: Luke
  Manjaro Community Edition Shipping thread Luke 124 63,882 01-28-2021, 07:30 PM
Last Post: Muad
  Next round of Pinebook Pro pre-orders Luke 10 11,788 12-19-2020, 07:58 AM
Last Post: fwav
  Manjaro PinePhone Community Edition Luke 17 16,609 11-02-2020, 01:32 PM
Last Post: bcnaz
Information August/ September Pinebook Pro, PineTab and PinePhone shipping thread Luke 256 202,486 10-27-2020, 11:14 AM
Last Post: Luke

Forum Jump:


Users browsing this thread: 3 Guest(s)