Pinebook Pro & PinePhone shipping progress (2020)
(07-14-2020, 01:03 PM)natasha Wrote:
(07-13-2020, 11:09 AM)Barugon Wrote: I received a USPS tracking number on July 3rd (from 17track). Then, on July 9th, it updated to "a shipping label has been printed". It's still in this pre-shipping state today, July 13th. so what's the deal? I live like 75 miles from Compton, why can't you just mail it already?

I guess all is the pandemic fault.

Phones were initially going to be shipped on May 28. Then nothing happened for many phones, and they ask us to pay an upgrade service on June 9th so DHL would ship out the phones. I checked on DHL, and for the price we paid for shipping in total, this should be a few days shipping. However, weeks run, and nothing happened again. Last DHL-upgraded phones were supposed to be sent on June 19. Days passed, and many people only got silence. They asked for money again to upgrade the rest of the shipments.  The remaining first shipments and the second shipments were mixed.  There was a batch from the first upgrade that was never sent, and it was combined with the second DHL-upgrade. People started to get upset because of this trick.  Other people appealed to the human nature of pine64 staff and how good people they are. Let's be patient. A few days ago, people received a message from pine64 containing a tracking number. Hurray? Not yet. This only informs that the destination country is printing labels. No news for the phone yet. At least it means DHL now is handling the packages. Might they be traveling? Or they might be waiting in china. Who knows.

Anyway, this is all because of the pandemic situation. Let's be patient.

 I do not think ignoring peoples mails and posts is a fault of pandemic and silence here in chat is also not a pandemic fault. Moreover mixing first and second dhl upgrade batches do not look like pandemic issue. So my question is why you defending the people who do not deserve defending? And one point more previous delivery situation was almost the same with bravehearts and this was far before pandemia.
(07-15-2020, 06:23 AM)stepnoy_volk Wrote:
(07-14-2020, 01:03 PM)natasha Wrote:
(07-13-2020, 11:09 AM)Barugon Wrote: I received a USPS tracking number on July 3rd (from 17track). Then, on July 9th, it updated to "a shipping label has been printed". It's still in this pre-shipping state today, July 13th. so what's the deal? I live like 75 miles from Compton, why can't you just mail it already?

I guess all is the pandemic fault.

Phones were initially going to be shipped on May 28. Then nothing happened for many phones, and they ask us to pay an upgrade service on June 9th so DHL would ship out the phones. I checked on DHL, and for the price we paid for shipping in total, this should be a few days shipping. However, weeks run, and nothing happened again. Last DHL-upgraded phones were supposed to be sent on June 19. Days passed, and many people only got silence. They asked for money again to upgrade the rest of the shipments.  The remaining first shipments and the second shipments were mixed.  There was a batch from the first upgrade that was never sent, and it was combined with the second DHL-upgrade. People started to get upset because of this trick.  Other people appealed to the human nature of pine64 staff and how good people they are. Let's be patient. A few days ago, people received a message from pine64 containing a tracking number. Hurray? Not yet. This only informs that the destination country is printing labels. No news for the phone yet. At least it means DHL now is handling the packages. Might they be traveling? Or they might be waiting in china. Who knows.

Anyway, this is all because of the pandemic situation. Let's be patient.

 I do not think ignoring peoples mails and posts is a fault of pandemic and silence here in chat is also not a pandemic fault. Moreover mixing first and second dhl upgrade batches do not look like pandemic issue. So my question is why you defending the people who do not deserve defending? And one point more previous delivery situation was almost the same with bravehearts and this was far before pandemia.

check the July update blog. They are making a warehouse in Europe, so shipping won't be so problematic anymore!
(07-15-2020, 11:30 AM)daniel Wrote: check the July update blog. They are making a warehouse in Europe, so shipping won't be so problematic anymore!
It may take a long time before the warehouse in Poland begins to work.

Should I pre-order now, or wait for confirmation of the opening of the warehouse? I don’t know ... I don’t want to pay the money, wait another 2 months and again be left without a phone. There are no guarantees and this is sad.
Exclamation 
... I didnt even got my phone yet and now u sell a much beter phone for the same pice !?!?!?!?!
And a few days ago you also sayd that postmarket edition will likely be the same revision !!!
...
Update: no ok its 199$... but the 150 version has the usb fix...
(07-15-2020, 06:23 AM)stepnoy_volk Wrote:
(07-14-2020, 01:03 PM)natasha Wrote:
(07-13-2020, 11:09 AM)Barugon Wrote: I received a USPS tracking number on July 3rd (from 17track). Then, on July 9th, it updated to "a shipping label has been printed". It's still in this pre-shipping state today, July 13th. so what's the deal? I live like 75 miles from Compton, why can't you just mail it already?

I guess all is the pandemic fault.

Phones were initially going to be shipped on May 28. Then nothing happened for many phones, and they ask us to pay an upgrade service on June 9th so DHL would ship out the phones. I checked on DHL, and for the price we paid for shipping in total, this should be a few days shipping. However, weeks run, and nothing happened again. Last DHL-upgraded phones were supposed to be sent on June 19. Days passed, and many people only got silence. They asked for money again to upgrade the rest of the shipments.  The remaining first shipments and the second shipments were mixed.  There was a batch from the first upgrade that was never sent, and it was combined with the second DHL-upgrade. People started to get upset because of this trick.  Other people appealed to the human nature of pine64 staff and how good people they are. Let's be patient. A few days ago, people received a message from pine64 containing a tracking number. Hurray? Not yet. This only informs that the destination country is printing labels. No news for the phone yet. At least it means DHL now is handling the packages. Might they be traveling? Or they might be waiting in china. Who knows.

Anyway, this is all because of the pandemic situation. Let's be patient.

 I do not think ignoring peoples mails and posts is a fault of pandemic and silence here in chat is also not a pandemic fault. Moreover mixing first and second dhl upgrade batches do not look like pandemic issue. So my question is why you defending the people who do not deserve defending? And one point more previous delivery situation was almost the same with bravehearts and this was far before pandemia.

You pre-ordered an experimental telecomms product designed by a collaborative group of a few dozen (at the most) people spread around the globe, during the worst public health crisis and one of the worst economic crises of the last one hundred years. Please attempt to think about reality as a thing that wholly separate from and independent of your personal wants/needs/desires.

You think the Pine64 team wants to put people's packages on multiple different shipments? You think they're waking up late every morning, slowly sipping a coffee, smoking a cigarette, taking a shit, maybe tickling their navel for 30 or 40 minutes, then pulling out their phone to click "Ignore" on all of your messages specifically?

Everyone here respects your frustration - I'm willing to bet the Pine64 people do as well. The purpose of this thread is for people to give and receive updates on the status of shipments of the Pinephone and the Pinebook Pro. The pandemonium of bitching is just making it harder to get the information people need. Why don't you go write some 1-star reviews of various Amazon purchases you've made recently? That oughta make you feel better. Go blow off some steam!
Is there a post office in Hong Kong? Why the need to ship from China? Also how come border guards are inspecting the shipment? We recently purchased and received an iPhone made in China how come these devices are not inspected? Whats going on?
(07-15-2020, 12:27 AM)steils Wrote: When the last batch of upgrades to DHL is expected to be shipped? Has anyone received a DHL tracking number already?
We have just (yesterday) received confirmation from DHL that they will deliver next week, 22nd July, here in UK. This is after we had to upgrade shipping to DHL since the Asentia shipping service was unable to ship to UK at this time, apparently.

Our orders (self and wife) of UBports Community Edition PinePhones were made in late May, so we would expect to be near the end of shipping, to be fair.

Looking forward to the new PostmarketOS Convergence Edition phone, but cannot complain about the UBports phone as it is supporting the development process, which of course is ongoing.
(07-17-2020, 05:14 PM)bpm255 Wrote:
(07-15-2020, 06:23 AM)stepnoy_volk Wrote:
(07-14-2020, 01:03 PM)natasha Wrote:
(07-13-2020, 11:09 AM)Barugon Wrote: I received a USPS tracking number on July 3rd (from 17track). Then, on July 9th, it updated to "a shipping label has been printed". It's still in this pre-shipping state today, July 13th. so what's the deal? I live like 75 miles from Compton, why can't you just mail it already?

I guess all is the pandemic fault.

Phones were initially going to be shipped on May 28. Then nothing happened for many phones, and they ask us to pay an upgrade service on June 9th so DHL would ship out the phones. I checked on DHL, and for the price we paid for shipping in total, this should be a few days shipping. However, weeks run, and nothing happened again. Last DHL-upgraded phones were supposed to be sent on June 19. Days passed, and many people only got silence. They asked for money again to upgrade the rest of the shipments.  The remaining first shipments and the second shipments were mixed.  There was a batch from the first upgrade that was never sent, and it was combined with the second DHL-upgrade. People started to get upset because of this trick.  Other people appealed to the human nature of pine64 staff and how good people they are. Let's be patient. A few days ago, people received a message from pine64 containing a tracking number. Hurray? Not yet. This only informs that the destination country is printing labels. No news for the phone yet. At least it means DHL now is handling the packages. Might they be traveling? Or they might be waiting in china. Who knows.

Anyway, this is all because of the pandemic situation. Let's be patient.

 I do not think ignoring peoples mails and posts is a fault of pandemic and silence here in chat is also not a pandemic fault. Moreover mixing first and second dhl upgrade batches do not look like pandemic issue. So my question is why you defending the people who do not deserve defending? And one point more previous delivery situation was almost the same with bravehearts and this was far before pandemia.

You pre-ordered an experimental telecomms product designed by a collaborative group of a few dozen (at the most) people spread around the globe, during the worst public health crisis and one of the worst economic crises of the last one hundred years. Please attempt to think about reality as a thing that wholly separate from and independent of your personal wants/needs/desires.

You think the Pine64 team wants to put people's packages on multiple different shipments? You think they're waking up late every morning, slowly sipping a coffee, smoking a cigarette, taking a shit, maybe tickling their navel for 30 or 40 minutes, then pulling out their phone to click "Ignore" on all of your messages specifically?

Everyone here respects your frustration - I'm willing to bet the Pine64 people do as well. The purpose of this thread is for people to give and receive updates on the status of shipments of the Pinephone and the Pinebook Pro. The pandemonium of bitching is just making it harder to get the information people need. Why don't you go write some 1-star reviews of various Amazon purchases you've made recently? That oughta make you feel better. Go blow off some steam!
[quote pid='72218' dateline='1595027661']
I thin you're the only one who needs to blow some steam. Everything was said here as a negative experience was here in previous batches before the pandemic. So I'd say pandemic is just one of the points. Most of the points is wrong business strategy working with shitty shipment companies.
[/quote]
Let's cross fingers. Maybe we will have news about pinephones we paid in April next week...
There's something fishy here guys..... I cant quite put my finger on exactly what it is. I have ordered and received three orders of Nike shoes ex China between april and june, 3 week delivery cycle. I read the daily shipping updates but a lot of what is posted there does not make sense. Like why is there border guards and why the inspecting of parcels going from china to china?


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