Pinebook Pro & PinePhone shipping progress (2020)
(06-08-2020, 09:49 AM)ragreenburg Wrote:
(06-08-2020, 09:26 AM)Luke Wrote: I'm waiting on word from shipping, and on other pertinent information. We're working hard to give you not only estimates but also choices at this point. Hang tight.

Don't think that the inpatients is directed towards you or the Pinephone team because it's not. It's more directed towards Asendia and just not getting any information on shipping which we know isn't under your control.

Frankly speaking, its not completely their fault either. Their shipping chain depends on local courier and post services, and and borders are still closed in Europe as well as elsewhere. This probably makes is difficult and in some instances impossible for them to fulfill a shipment.

Regardless, I understand the frustration because, after all, they initially gave us the impression they'll most likely be able to make the shipment.
You can find me on IRC, Discord and Twitter


Well, is there an option replace Asendia by DHL? I don't mind to pay more.
PBP ISO / Debian Bullseye (unofficial installer)
(06-08-2020, 09:55 AM)wasgurd Wrote: Well, is there an option replace Asendia by DHL? I don't mind to pay more.

I'll second that. What was I thinking?!
+1 Any option to replace Asendia with DHL?
(06-08-2020, 09:53 AM)Luke Wrote:
(06-08-2020, 09:49 AM)ragreenburg Wrote:
(06-08-2020, 09:26 AM)Luke Wrote: I'm waiting on word from shipping, and on other pertinent information. We're working hard to give you not only estimates but also choices at this point. Hang tight.

Don't think that the inpatients is directed towards you or the Pinephone team because it's not. It's more directed towards Asendia and just not getting any information on shipping which we know isn't under your control.

Frankly speaking, its not completely their fault either. Their shipping chain depends on local courier and post services, and and borders are still closed in Europe as well as elsewhere. This probably makes is difficult and in some instances impossible for them to fulfill a shipment.

Regardless, I understand the frustration because, after all, they initially gave us the impression they'll most likely be able to make the shipment.

Just curious on how is the PBP being dispatched?
I see that people that ordered later than me gets notification people that ordered earlier than me also gets notification.. 

Is it by ANSI or ISO batch?
Is it by alphabetical country?
Is it by region?

Sorry for the trouble by I'm very very excited to get it and everyday when I refresh my email there isn't any mail from DHL Sad
(06-08-2020, 11:07 AM)wils91 Wrote:
(06-08-2020, 09:53 AM)Luke Wrote:
(06-08-2020, 09:49 AM)ragreenburg Wrote:
(06-08-2020, 09:26 AM)Luke Wrote: I'm waiting on word from shipping, and on other pertinent information. We're working hard to give you not only estimates but also choices at this point. Hang tight.

Don't think that the inpatients is directed towards you or the Pinephone team because it's not. It's more directed towards Asendia and just not getting any information on shipping which we know isn't under your control.

Frankly speaking, its not completely their fault either. Their shipping chain depends on local courier and post services, and and borders are still closed in Europe as well as elsewhere. This probably makes is difficult and in some instances impossible for them to fulfill a shipment.

Regardless, I understand the frustration because, after all, they initially gave us the impression they'll most likely be able to make the shipment.

Just curious on how is the PBP being dispatched?
I see that people that ordered later than me gets notification people that ordered earlier than me also gets notification.. 

Is it by ANSI or ISO batch?
Is it by alphabetical country?
Is it by region?

Sorry for the trouble by I'm very very excited to get it and everyday when I refresh my email there isn't any mail from DHL Sad

Units are dispatched according to region. DHL have given the shipping team guidelines, which I have no insight into.
You can find me on IRC, Discord and Twitter


Whats the status on shipping to the USA. Just to be clear is the $15 pinephone shipping to the USA done by Asendia?
Hi all,

Vinay here. Pretty excited to receive a Pinebook Pro soon. No rush though. Seems like half the units are shipped by now so if the other half hasn't received a conformation then I suppose that's correct Wink. To be honest I"m impressed they managed to get to this point despite the issues between China and Hong Kong and of course with all the issues due to Corona. When it drops, it drops. Until then (and obviously after then), stay safe, friendly and healthy everybody!
Just picked up my PinePhone from DHL Center in Plantation, Florida, USA. Left Hong Kong Saturday...FYI...:-)
OP updated
You can find me on IRC, Discord and Twitter




Possibly Related Threads…
Thread Author Replies Views Last Post
  Shipping Update and Stock Availability Thread Luke 87 88,275 03-05-2023, 12:35 PM
Last Post: maos
  PinePhone Keyboard update [April 24/04] Luke 73 106,586 08-12-2022, 11:46 AM
Last Post: kat22
  The PinePhone keyboard and cases are here! Luke 11 10,155 03-11-2022, 07:16 AM
Last Post: nontrivial
  PinePhone community poll results Luke 2 3,689 02-01-2022, 04:03 PM
Last Post: zer0sig
  PinePhone Pro Explorer Edition is now available Luke 1 3,186 01-12-2022, 11:52 AM
Last Post: zer0sig
  PinePhone BE & Pinebook Pro shipping update thread Luke 136 164,762 06-04-2021, 09:43 AM
Last Post: Luke
  PinePhone Mobian CE shipping update thread Luke 59 79,772 04-25-2021, 12:57 PM
Last Post: Luke
  PinePhone BETA Edition pre-orders start March 24 Luke 2 6,003 04-23-2021, 09:25 PM
Last Post: ryo
  PinePhone KDE Community Edition shipping update thread. Luke 135 174,611 04-11-2021, 01:47 PM
Last Post: Luke
  Manjaro Community Edition Shipping thread Luke 122 145,642 01-28-2021, 07:30 PM
Last Post: Muad

Forum Jump:


Users browsing this thread: 4 Guest(s)