Issues with volume up button

I've recently started playing with my BH pinephone. Unfortunately it seems my Volume up button is unresponsive at best.
Has anyone else had any similar experience?

It seems like the button is not making proper contact, however I am unsure on how to remove the back cover properly there seems to be more to it than just unscrewing the screws.

Any help is greatly appreciated.
There are clips as well as screws. Once you've removed the screws you should be able to separate the plastic parts slightly somewhere, then put a fingernail or a thin piece of stiff plastic in the gap and slide along the join to separate the parts. The imitation credit cards in junk mail are good for this. Having said that I'm not sure there's much you can do other than reseat the connector for the buttons - maybe it'll help. Good luck.

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