Did you have to pay import tax and how much was it?

[pinerokc]

UK, 20% VAT on the declared value (USD25) = £3.81, plus £8.00 Royal Mail Handling fee = £11.81 total.

I really think the Asendia experiment was an awful experience and, at least for the UK, would prefer China post or DHL (or ANYONE else) in future. It was expensive, it was slow, and 3 weeks with no tracking updates is ridiculous.

I did contact Asendia directly - the first time they said it was not in their system. When I sent a screenshot showing it was, they blamed Royal Mail. This was during the 3 week blackout period - they were the last people to touch it but they clearly have a Teflon (nothing sticks here) attitude to business. If there is anything more I can do or say to help prevent anyone else having such a rubbish experience I am happy to help!

... but you ended up paying less than 12 quid in the end. Would you rather pay £30-40 and have it in a week?

[edit] the above could be read as tentative on my end, its not, I am honestly asking: would you rather pay more and have it quicker?

How about offering the buyer a choice of shipping options such as slow and cheap, versus quick and costlier?  Most Internet sellers offer such a choice, but no idea if you need to be at a certain level of items shipped for that to be reasonable.

Regards
R