Pinebook Pro LCD Problems
#1
Hello! My Pinebooj pro, which just came in Monday, has a problem where, after a few minutes of use, the screen will lose all colors, and only show vertical gray bars. I assume it still has some levels of responsiveness because if I continue to click around it sometimes changes.
Based on my experience with the exact same happening to a $1000 lenovo laptop, I would say the LED backlight is still working, but the actual LCD cable is screwed up.

What would be my best course of action to get this fixed as quickly as possible? I have a need for this laptop for school work.
#2
(01-23-2020, 10:58 AM)zachir Wrote: Hello! My Pinebooj pro, which just came in Monday, has a problem where, after a few minutes of use, the screen will lose all colors, and only show vertical gray bars. I assume it still has some levels of responsiveness because if I continue to click around it sometimes changes.
Based on my experience with the exact same happening to a $1000 lenovo laptop, I would say the LED backlight is still working, but the actual LCD cable is screwed up.

What would be my best course of action to get this fixed as quickly as possible? I have a need for this laptop for school work.

Please file a support ticket at http://suport.pine64.org. Please explore with support team to determine what is broken and they can order the replacement part for you. If LCD cable screwed up, please provide photo when file the ticket.


Possibly Related Threads…
Thread Author Replies Views Last Post
  looking to buy one pinebook pro (mainland China) duanduan 3 1,908 03-21-2024, 07:44 PM
Last Post: wangyukunshan
  Cellular module for Pinebook Pro Lotech 1 302 03-05-2024, 05:40 AM
Last Post: KC9UDX
  Screen on pinebook stays black but can ssh into machine tuxxpine 0 238 02-23-2024, 04:22 PM
Last Post: tuxxpine
  Sale my ANSI PineBook Pro cuthbertdavies 0 229 02-14-2024, 09:12 PM
Last Post: cuthbertdavies
  Compiling with -j6 on the Pinebook Pro (Overheat) KC9UDX 0 167 02-14-2024, 09:01 AM
Last Post: KC9UDX
  Pinebook Pro in EU for Sale - €90 jan_vdk 2 554 02-07-2024, 02:12 AM
Last Post: 23Ro
  Pinebook Pro for sale tomekdev 2 621 02-01-2024, 11:35 AM
Last Post: tomekdev
  Video Editing Is Possible On The PineBook Pro! ImmyChan 10 7,230 12-17-2023, 09:29 PM
Last Post: insideau786
  Brand new Pinebook Pro doesn't boot after Manjaro update johnboiles 8 2,000 12-15-2023, 02:11 PM
Last Post: wdt
  Happy eMMC and SDcard OS usage for Pinebook Pro Newbies... Paulie420 42 59,148 11-20-2023, 06:22 PM
Last Post: wdt

Forum Jump:


Users browsing this thread: 1 Guest(s)