Backlights doesn't work
#2
(10-24-2019, 09:10 AM)Bloris Wrote: Yesterday afternoon my PBP arrived and today i tried to power on it. Seems like everything works but the backlight. Display is black but with some external lights, i can see the login screen.

I tried to open it, but i didn't find any cable or hardware problems. There is onlythe plastic near the eDP cable that is damaged.

Any idea how can i try to fix this? It's quite frustrating to have finally PBP but no being able to use it... Undecided

This is something you'll need to contact support about. I suggest opening a ticket rather than emailing them at this time.

Very strange stuff - all PBPs (every-single-one) go though QC at the factory, so it must have worked when it left the production line.
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Messages In This Thread
Backlights doesn't work - by Bloris - 10-24-2019, 09:10 AM
RE: Backlights doesn't work - by Luke - 10-24-2019, 10:18 AM
RE: Backlights doesn't work - by Bloris - 10-24-2019, 10:38 AM
RE: Backlights doesn't work - by hmuller - 10-31-2019, 08:30 PM
RE: Backlights doesn't work - by Bloris - 11-02-2019, 12:06 PM
RE: Backlights doesn't work - by neilman - 11-02-2019, 12:18 PM
RE: Backlights doesn't work - by Bloris - 11-03-2019, 02:55 PM
RE: Backlights doesn't work - by WilFree - 11-06-2019, 06:59 AM

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