Pro NVMe adapter Does not fit ! ?

[craftkiller]

There ARE ways to make it work,
LOTS of people have Made this WORK !
" Read some of the other posts on the forum "

I read the forum before I made the purchase of the adapter. There is a sticky post that has been up since October 2019 saying the NVMe adapter problem has been solved and all future orders will include the solution to the problem. Pine64 LIED. Yes, some users have managed to get it to work with tape and zip ties but this is a MOBILE device so I expect something a bit more reliable for keeping my drive connected.

You should Realize the average Linux user is usually a bit better at solving problems than a Windows or other Main Stream User.

Dude, I'm not some helpless windows user. I have written patches to the FreeBSD Kernel and I know my way around a soldering iron. There is a big difference between "some assembly required" and "your mobile device is going to be held together with bubblegum and good intentions".

But even overlooking their blatant lies to customers, and hiding behind their hobbyist/some-assembly-required branding doesn't excuse the terrible response from their customer support. I've included my entire support thread below. Take note that at no point did I ask for anything from them other than information, which they continue to avoid supplying. All I wanted to know was whether or not the product I had was going to cause a problem. Well, it turns out that it does, so in summary Pine64:

• Lied on their forums, misleading me into purchasing a defective untested product
  
• Delayed me by weeks waiting for support to respond
  
• Provided misleading/false information that my adapter should be okay
  
• Ignored my question clarifying that I would not have a problem
  
• Which then lead me to wasting my time taking apart this laptop and installing the drive only to find out that it causes the problem.
  

0/10 would not buy from this company again.


Email thread:


Sticky post as of today: