A (slight) shipping delay - an explenation + details

[Luke]

Well, yeah. Latest update: My neighbor came by this morning with the package. DHL just left it on his front porch. Called DHL and asked them to close the investigation.

Package didn't look too beat up, but when I opened it there is something rattling around inside the laptop and it won;t power on. Not sure what my options are now. I'm inclined to crack it open, but I hate that it's DOA.

Lets hope that just the eMMC came off and you have to put it in its place. That would obviously cause the laptop not to boot. Also ... thats pretty poor of DHL :/

Thanks, Luke! I just submitted a support ticket, but I will go ahead and pop it open to see if the problem is something simple like a loose connection.

$5 says its just the eMMC module. Please read this before taking the unit apart and putting it back together.

@Luke You just won $5!!! The eMMC chip was just loose inside the case.

Also, it's very refreshing to be able to access internals with only 10 screws after dealing with cell phone / iPad tape/glue/proprietary-screw-heads.

Thanks so much!

https://imgur.com/FrLqXwj

Heh, if we ever meet at a conference I'll take a beer I'll also ask the factory to put a piece of kapton tape over the modules to keep'em in place.

Makes you wonder what the hell DHL does with these parcels ... that eMMC is small (has a low mass) and sits really snug in that socket. Must have been quite a blow...  

Please follow the wiki instructions on reassembly.