10-30-2019, 01:33 PM
I had the same issue when they sent mine. It got here just fine, including rerouting it to a DHL locker to pick up. Where I ran into a problem was at the locker. DHL called it a locker/ staffed pickup location or something like that. Thing was there was a locker and a person there, but DHL never sent the locker code as part of my SMS. So when I got there, the lady couldn't be convinced I didn't get a locker code, despite showing her the SMS...Finally she relented and gave me the code.
So in case anyone goes that route... :-)
So in case anyone goes that route... :-)