A (slight) shipping delay - an explenation + details

[User 6582]

WooHOO!  I just got an email to expect shipping this week!

I did too and I'm in the 2nd batch. The email refers to a tracking number which is not included in the text. I assume I'll get the tracking number from DH in 2 to 5 daysL

"Hello there,

Good day.
We are pleased to inform you that the Pinebook Pro is estimate dispatch on this week batch by batch and the delivery lead time is around 2-5days, if there was no any customs clearance delay.
We would suggest that you may track your tracking number online and schedule with local DHL/Fedex when the package reach your country to avoid the package failed on delivery.
A friendly reminds that the package required signature confirmation by DHL/Fedex and only make 3 attempt if recipient not home.
Besides, regarding the Invalid Address/Postcode/Street Name/Apartment No., there will be Non-refundable for the shipping cost if buyer provide "bad address" or change the delivery address without notice. There will be an extra another charges if the package return back to seller.
Also, please to inform you that the duty and tax is reponsible by the buyer if any applied, if buyer refuse the duty and tax to clear customs and caused the package return back to seller, we will unable to refund you any amount if costs is over your order amount.


If you need further help, please do not hesitate to let us know.


We will be more than happy to assist you.
 

Have a great day.



Thanks. 

 

Sincerely,

[b]PINEBOOK Team[/b]

[u]http://www.pine64.org"[/u]

Congrats guys!! And I hope you're pleasantly surprised with how fast your PBP can get from China to you. First day I was told by DHL they had the package in Hong Kong. Next day it was delivered!! Hope you all enjoy the same speed! :-)