08-02-2019, 05:53 AM
(08-02-2019, 05:48 AM)Luke Wrote:(08-02-2019, 04:12 AM)rckt Wrote:(08-02-2019, 04:10 AM)Luke Wrote: This is a bit confusing. For one, why is the parcel with FedEx? - Pinebooks only ship with DHL. Could you email pinebook@pine64.org and figure out why FedEx has it?
That's the address I've got the email from.
Maybe it's FedEx because of the international shipping?
That is exceedingly unlikely. Does DHL & FedEx cooperate somehow in your country? Some shipping carriers also add a charge if they deliver to a remote destination - so that can be it. Otherwise... I cannot see what the cause of this is. Please reach out to pinebook@pine64.org and ask. Mind you, with the PBP launch they may be drowning in "when do pre-orders start / where is my pre-order / etc.,?" emails, so it can be a little while before they get back to you.
As I mentioned earlier the email I got was from that address, pinebook@pine64org.
It was FedEx from the very start. The FedEx expenses were there while my checkout process.
The only reason I created this topic is to be sure that this top up is something that Pinebook team is aware of.