How to return the product?
#1
I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?

Thanks!

Q
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#2
(04-23-2016, 06:44 PM)psprinter Wrote: I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?

Thanks!

Q

Are you sure your monitor supports 1080p/60Hz? I was disappointed like you, but then I tried my TV and Pine works great (as far as I can say...), anyway quite useless when I have 2x 1050p monitor now.
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#3
(04-24-2016, 09:01 AM)Darkover Wrote:
(04-23-2016, 06:44 PM)psprinter Wrote: I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?

Thanks!

Q

Are you sure your monitor supports 1080p/60Hz? I was disappointed like you, but then I tried my TV and Pine works great (as far as I can say...), anyway quite useless when I have 2x 1050p monitor now.

Yeah, this reason will be their #1 reason for non doa returns.
  Reply
#4
(04-24-2016, 01:54 PM)rahlquist Wrote:
(04-24-2016, 09:01 AM)Darkover Wrote:
(04-23-2016, 06:44 PM)psprinter Wrote: I received my pine 64 2G version today but was fairly disappointed: it didn't boot (tried image burning many times) and there was no output signals from the HDMI port. I simply want to return it. Is there anyone knows how to do that?

Thanks!

Q

Are you sure your monitor supports 1080p/60Hz? I was disappointed like you, but then I tried my TV and Pine works great (as far as I can say...), anyway quite useless when I have 2x 1050p monitor now.

Yeah, this reason will be their #1 reason for non doa returns.

Hi ! Have you tried to contact the Pine64 support ? If you don't go ask them for the return : support@pine64.com

Have a nice day

Cookeys
  Reply


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