Rockpro64 boot issues
#1
Hi all,

I've searched the forum for a solution to my problem. Here's a quick overview of my setup:

Rockpro64 4GB in a NAS case
eMMC 64GB module
PCI-E SATA-II controller
1x 3.5" sata harddrive connected
12V/5A power supply

Now hear this, I tried several images (OMV, Armbian, Bionic and Stretch) all show the same behavior.

The first time I boot the system all goes well. I then configure the network, install some packages like bridge-utils, vlan, smartmontools, mdadm and ats for fancontrol. When I poweroff the system it shuts down like it is supposed to. Nothing strange here..

And then when I want to boot it again, nothing happens. The amber led on the ethernet interface blinks and also the white led on the front of the board flashes in a random order. The ethernet leds don't become solid like they do at a successfull boot.

Sometimes, if I leave the power disconnected for several hours up to 24hrs.. It boots up normal, this thing is driving me mad.

I am using solely original parts from the pine64 shop. What am I missing here?

Am I missing something or is this a u-boot/kernel problem?
  Reply
#2
I might be wrong, but 3.5'' disks need 12 V power to spin up. Are you sure, you provide it? For example the power cable in the Pine64 store has as output only 5 V, thus it's for 2.5'' hdds and ssds.
  Reply
#3
(03-21-2019, 03:02 PM)z4v4l Wrote: I might be wrong, but 3.5'' disks need 12 V power to spin up. Are you sure, you provide it? For example the power cable in the Pine64 store has as output only 5 V, thus it's for 2.5'' hdds and ssds.

I feel really stupid right now, how could I've missed this. So obvious, thanks for pointing out!
  Reply
#4
(03-21-2019, 04:51 PM)larsgn Wrote:
(03-21-2019, 03:02 PM)z4v4l Wrote: I might be wrong, but 3.5'' disks need 12 V power to spin up. Are you sure, you provide it? For example the power cable in the Pine64 store has as output only 5 V, thus it's for 2.5'' hdds and ssds.

I feel really stupid right now, how could I've missed this. So obvious, thanks for pointing out!

Added a seperate picopsu to provide 12v to the 3.5" disk, still no luck.

The behaviour is the exact same.
  Reply
#5
(03-22-2019, 04:46 AM)larsgn Wrote:
(03-21-2019, 04:51 PM)larsgn Wrote:
(03-21-2019, 03:02 PM)z4v4l Wrote: I might be wrong, but 3.5'' disks need 12 V power to spin up. Are you sure, you provide it? For example the power cable in the Pine64 store has as output only 5 V, thus it's for 2.5'' hdds and ssds.

I feel really stupid right now, how could I've missed this. So obvious, thanks for pointing out!

Added a seperate picopsu to provide 12v to the 3.5" disk, still no luck.

The behaviour is the exact same.
3.5" drives do not run on the 12v rail. The adapter from the Pine store that steps down to 5v 3A is correct and works fine for me running two 3.5" NAS drives. So am I correct in assuming that you are not using the power supplied directly from the board? If you are using a separate power supply (outside of a case) have you jumped the pins to make it turn on ? Again, 12V is not what you need for your HDDs. Sorry, I don't know why you are having these issues.
  Reply
#6
(03-22-2019, 08:53 AM)usauwf Wrote:
(03-22-2019, 04:46 AM)larsgn Wrote:
(03-21-2019, 04:51 PM)larsgn Wrote:
(03-21-2019, 03:02 PM)z4v4l Wrote: I might be wrong, but 3.5'' disks need 12 V power to spin up. Are you sure, you provide it? For example the power cable in the Pine64 store has as output only 5 V, thus it's for 2.5'' hdds and ssds.

I feel really stupid right now, how could I've missed this. So obvious, thanks for pointing out!

Added a seperate picopsu to provide 12v to the 3.5" disk, still no luck.

The behaviour is the exact same.
3.5" drives do not run on the 12v rail. The adapter from the Pine store that steps down to 5v 3A is correct and works fine for me running two 3.5" NAS drives. So am I correct in assuming that you are not using the power supplied directly from the board? If you are using a separate power supply (outside of a case) have you jumped the pins to make it turn on ? Again, 12V is not what you need for your HDDs. Sorry, I don't know why you are having these issues.
So I was wrong about that, looked at the label of a 3.5" drive today and sure enough it had 12V 5A or 5V 3A on it, my apologies. Are your disks spinning up at all?
  Reply
#7
(03-21-2019, 02:02 PM)larsgn Wrote: Hi all,

I've searched the forum for a solution to my problem. Here's a quick overview of my setup:

Rockpro64 4GB in a NAS case
eMMC 64GB module
PCI-E SATA-II controller
1x 3.5" sata harddrive connected
12V/5A power supply

Now hear this, I tried several images (OMV, Armbian, Bionic and Stretch) all show the same behavior.

The first time I boot the system all goes well. I then configure the network, install some packages like bridge-utils, vlan, smartmontools, mdadm and ats for fancontrol. When I poweroff the system it shuts down like it is supposed to. Nothing strange here..

And then when I want to boot it again, nothing happens. The amber led on the ethernet interface blinks and also the white led on the front of the board flashes in a random order. The ethernet leds don't become solid like they do at a successfull boot.

Sometimes, if I leave the power disconnected for several hours up to 24hrs.. It boots up normal, this thing is driving me mad.

I am using solely original parts from the pine64 shop. What am I missing here?

Am I missing something or is this a u-boot/kernel problem?

I know this might sound really stupid but: How exactly do you start up your RockPro64? Just by plugging it in or do you also press the power button? I was struggling with this issue as well at first until I realized that by default you are supposed to press the PWR button for >1 second to start the board (see http://wiki.pine64.org/index.php/ROCKPro64_Main_Page).
  Reply
#8
Put sd-card into sd-slot and power up the board. Don't touch power or reboot button. And have fun Wink
Sorry for any mistakes. English is not my native language

1. RP64 v2.0 / PCIe NVMe as root / sd-card as boot / 2,5 Zoll HDD 1TB (USB3) using as Webserver .... (Kernel 4.4.167-1140-rockchip-ayufan-g6f266fb5d677)
2. RP64 v2.1 / PCIe SATA Marvell 88SE9230 Chipsatz / sd-card / 2 * 2,5 Zoll 2TB HDD (raid1) / using as NAS / Kernel 5.0.0-1101-ayufan-g41eeb7cd789e
3. RP64 v2.1 / testing.....testing....testing

https://forum.frank-mankel.org/category/14/rockpro64



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