Shipment missing NAS case
#1
Hi!

I received a shipment for order #98199 on Februar 5. Unfortunately it was missing the NAS case.

I wrote an email on the same day and on February 12 without any reply so far.

Please tell me when I can expect a shipment of the missing case.

Best regards,


Hans
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#2
Update, I still haven't received the case, 16 months later. I am quite disappointed. Mail to sales@pine64.org has gone unanswered.
  Reply
#3
(06-17-2020, 07:06 AM)hkratz Wrote: Update, I still haven't received the case, 16 months later. I am quite disappointed. Mail to sales@pine64.org has gone unanswered.

I have forward your complaint to shipping team and they will check out your case on next week.
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#4
(06-20-2020, 12:03 AM)tllim Wrote:
(06-17-2020, 07:06 AM)hkratz Wrote: Update, I still haven't received the case, 16 months later. I am quite disappointed. Mail to sales@pine64.org has gone unanswered.

I have forward your complaint to shipping team and they will check out your case on next week.

Still haven't heard anything unfortunately. Can you please check again with the shipping team?

Thanks in advance!
  Reply


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