pinebook won't power up or charge
#1
Hello,  I don't use my pinebook often so it seems like after a few days of non use the batteries loose there charge and usually I can just plug it in for a few hours and get it to power on.  This time I've left it plugged in for 2 hours + and I still am unable to get any indication that it's ever charging.  I've held the power button down for several seconds, which usually will turn the green power light on and if it can't boot it will show a battery charging icon on the screen.  I'm not sure when/how but there is a little light next to the power port that turns on.  It's not turned on.  The last time I charged this unit the plastic on the case above the power port would get very hot.  I'm also using the power adapter that came with the pinebook.  Is there something else I can try or is this thing toast?
#2
(08-03-2017, 11:15 AM)eclay Wrote: Hello,  I don't use my pinebook often so it seems like after a few days of non use the batteries loose there charge and usually I can just plug it in for a few hours and get it to power on.  This time I've left it plugged in for 2 hours + and I still am unable to get any indication that it's ever charging.  I've held the power button down for several seconds, which usually will turn the green power light on and if it can't boot it will show a battery charging icon on the screen.  I'm not sure when/how but there is a little light next to the power port that turns on.  It's not turned on.  The last time I charged this unit the plastic on the case above the power port would get very hot.  I'm also using the power adapter that came with the pinebook.  Is there something else I can try or is this thing toast?

For starters follow these instructions and report back if it worked.
You can find me on IRC, Discord and Twitter


#3
(08-03-2017, 11:28 AM)Luke Wrote:
(08-03-2017, 11:15 AM)eclay Wrote: Hello,  I don't use my pinebook often so it seems like after a few days of non use the batteries loose there charge and usually I can just plug it in for a few hours and getj it to power on.  This time I've left it plugged in for 2 hours + and I still am unable to get any indication that it's ever charging.  I've held the power button down for several seconds, which usually will turn the green power light on and if it can't boot it will show a battery charging icon on the screen.  I'm not sure when/how but there is a little light next to the power port that turns on.  It's not turned on.  The last time I charged this unit the plastic on the case above the power port would get very hot.  I'm also using the power adapter that came with the pinebook.  Is there something else I can try or is this thing toast?

For starters follow these instructions and report back if it worked.

I did the plug unplug 15 times and then left it plugged in for 3 hr.  Still not power on or giving any indication that it's charging.
#4
(08-03-2017, 02:52 PM)eclay Wrote:
(08-03-2017, 11:28 AM)Luke Wrote:
(08-03-2017, 11:15 AM)eclay Wrote: Hello,  I don't use my pinebook often so it seems like after a few days of non use the batteries loose there charge and usually I can just plug it in for a few hours and getj it to power on.  This time I've left it plugged in for 2 hours + and I still am unable to get any indication that it's ever charging.  I've held the power button down for several seconds, which usually will turn the green power light on and if it can't boot it will show a battery charging icon on the screen.  I'm not sure when/how but there is a little light next to the power port that turns on.  It's not turned on.  The last time I charged this unit the plastic on the case above the power port would get very hot.  I'm also using the power adapter that came with the pinebook.  Is there something else I can try or is this thing toast?

For starters follow these instructions and report back if it worked.

I did the plug unplug 15 times and then left it plugged in for 3 hr.  Still not power on or giving any indication that it's charging.

leave it plugged in for longer (although 3hrs should be enough). If this doesn't work, join the IRC and someone should be able to help you troubleshoot.
You can find me on IRC, Discord and Twitter


#5
(08-03-2017, 03:21 PM)Luke Wrote:
(08-03-2017, 02:52 PM)eclay Wrote:
(08-03-2017, 11:28 AM)Luke Wrote:
(08-03-2017, 11:15 AM)eclay Wrote: Hello,  I don't use my pinebook often so it seems like after a few days of non use the batteries loose there charge and usually I can just plug it in for a few hours and getj it to power on.  This time I've left it plugged in for 2 hours + and I still am unable to get any indication that it's ever charging.  I've held the power button down for several seconds, which usually will turn the green power light on and if it can't boot it will show a battery charging icon on the screen.  I'm not sure when/how but there is a little light next to the power port that turns on.  It's not turned on.  The last time I charged this unit the plastic on the case above the power port would get very hot.  I'm also using the power adapter that came with the pinebook.  Is there something else I can try or is this thing toast?

For starters follow these instructions and report back if it worked.

I did the plug unplug 15 times and then left it plugged in for 3 hr.  Still not power on or giving any indication that it's charging.

leave it plugged in for longer (although 3hrs should be enough). If this doesn't work, join the IRC and someone should be able to help you troubleshoot.

Interesting, I've had it plugged in for a total of 5hr today not all continuous.  I will leave it powered on over night and if it's still not working I will hit up the IRC folks.
#6
(08-03-2017, 04:06 PM)eclay Wrote:
(08-03-2017, 03:21 PM)Luke Wrote:
(08-03-2017, 02:52 PM)eclay Wrote:
(08-03-2017, 11:28 AM)Luke Wrote:
(08-03-2017, 11:15 AM)eclay Wrote: Hello,  I don't use my pinebook often so it seems like after a few days of non use the batteries loose there charge and usually I can just plug it in for a few hours and getj it to power on.  This time I've left it plugged in for 2 hours + and I still am unable to get any indication that it's ever charging.  I've held the power button down for several seconds, which usually will turn the green power light on and if it can't boot it will show a battery charging icon on the screen.  I'm not sure when/how but there is a little light next to the power port that turns on.  It's not turned on.  The last time I charged this unit the plastic on the case above the power port would get very hot.  I'm also using the power adapter that came with the pinebook.  Is there something else I can try or is this thing toast?

For starters follow these instructions and report back if it worked.

I did the plug unplug 15 times and then left it plugged in for 3 hr.  Still not power on or giving any indication that it's charging.

leave it plugged in for longer (although 3hrs should be enough). If this doesn't work, join the IRC and someone should be able to help you troubleshoot.

Interesting, I've had it plugged in for a total of 5hr today not all continuous.  I will leave it powered on over night and if it's still not working I will hit up the IRC folks.

Just helping another user with the same problem in IRC. If it doesn't work in the morning then yes, do join the IRC ... also do read this thread
You can find me on IRC, Discord and Twitter




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