Problems with customs clearance!!!
#2
(07-04-2017, 07:59 AM)knik Wrote: Dear all,
my order (Pinebook 14") has been stopped at customs in Russia (Moscow). Shipment option was FedEx.

Customs says that Sender's customs declaration doesn't conform to Russian customs regulations.

They say that there is no somewhat "product notification from Russain FSS".

Customs clearance and further shipment is not possible. The order will be returned to Sender.

Questions:

  1. Please, tell me if it is possible to cancel the order and get money back. If it is possible, please tell me how much money I'll lost.
  2. Please tell me if there is alternative way of shipment, such as mail forwarder.

Appeal:
  1. Please, as soon as possible, inform all falks from Russia that no shipment via FedEx will reach the Recipient.
  2. Dear Pine64.org officials! Please consult with Russian Customs office to solve the bureaucratic  problem.


Same story here (also 14'' Pinebook, delivered to Moscow, Russia).

I am going to try individual clearance (not via FedEx customs agent) on 06/07/17, but there is not much hope.


The point that I'm going to push is that Customs Code of Customs Union says (in article 352.2) that items ordered by persons for personal use should not be subject to non-tariff regulations (and those product notifications are actually part of non-tariff regulation policy).

The main problem for me is that all that crap with FSS and Customs Service is going to take a lot of time, and FedEx told me that they can keep the parcel only for 5 days before shipping it back


Messages In This Thread
Problems with customs clearance!!! - by knik - 07-04-2017, 07:59 AM
RE: Problems with customs clearance!!! - by maknvl - 07-04-2017, 02:50 PM
RE: Problems with customs clearance!!! - by knik - 07-05-2017, 09:15 AM
RE: Problems with customs clearance!!! - by knik - 07-05-2017, 09:31 AM
RE: Problems with customs clearance!!! - by Luke - 07-04-2017, 04:56 PM
RE: Problems with customs clearance!!! - by knik - 07-07-2017, 03:19 AM
RE: Problems with customs clearance!!! - by Luke - 07-05-2017, 10:04 AM
RE: Problems with customs clearance!!! - by knik - 07-20-2017, 12:26 AM
RE: Problems with customs clearance!!! - by tllim - 07-20-2017, 09:56 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  BTO booking - email problems? jfrederickson 8 3,973 01-27-2019, 04:38 PM
Last Post: spikerguy

Forum Jump:


Users browsing this thread: 1 Guest(s)