03-04-2017, 11:36 AM
(This post was last modified: 03-04-2017, 11:37 AM by MarkHaysHarris777.)
hi Christopher, yes, this is a common problem. The weak link at Pine Inc is communications. They don't seem to understand ( from a Western perspective ) just how important quick feedback is; and they're not the speediest ! Let's see if TLLim will respond to this; he normally responds to the forum quickly , and will take care of your issue when he gets back ( he has been traveling in Malasia ).
Hit the support ticket again. If TLLim does not respond to this post, then we can PM him also. Another thing, it can take 2-6 weeks (depending) to get the product shipped. This is normal for serveral reasons. Many of us have had to wait some time to get the products, but the products did come along finally.
marcus
Hit the support ticket again. If TLLim does not respond to this post, then we can PM him also. Another thing, it can take 2-6 weeks (depending) to get the product shipped. This is normal for serveral reasons. Many of us have had to wait some time to get the products, but the products did come along finally.
marcus
marcushh777 
please join us for a chat @ irc.pine64.xyz:6667 or ssl irc.pine64.xyz:6697
( I regret that I am not able to respond to personal messages; let's meet on irc! )
please join us for a chat @ irc.pine64.xyz:6667 or ssl irc.pine64.xyz:6697
( I regret that I am not able to respond to personal messages; let's meet on irc! )