03-22-2016, 02:31 PM
I am backer 259 and my backerkit has been locked for quite some time. I emailed the Pine64 guys asking them to reopen so I can amend my address as I am about to move house (which would not of been an issue with the dates my backerkit claimed for delivery)
Anyway I received the following reply
"Thanks for contacting us and being a backer! Early Bird and Holiday packages have been processing and shipping out daily. You will be receiving updated shipping info in the next couple of weeks. Please bare with us as we are manually entering all backers' tracking number in due to issues with Backerkit as mentioned in our update. At this stage we cannot make any changes to your order.
Regards"
So there we go they are going to ship my order to a house that someone else will be living in. You could not get a worse example of customer service.
Anyway I received the following reply
"Thanks for contacting us and being a backer! Early Bird and Holiday packages have been processing and shipping out daily. You will be receiving updated shipping info in the next couple of weeks. Please bare with us as we are manually entering all backers' tracking number in due to issues with Backerkit as mentioned in our update. At this stage we cannot make any changes to your order.
Regards"
So there we go they are going to ship my order to a house that someone else will be living in. You could not get a worse example of customer service.
