Shipping Progress
(01-02-2017, 12:46 AM)tllim Wrote:
(12-27-2016, 01:23 PM)Rigor_M Wrote: @tllim any news on the Z-wave modules, Its been a while since I received my pine64 board but the IoT kit is useless to me if there is no z-wave to control my IoT products.

Thanks.

Surprise to know that you have not received your Z-Wave module. Please file a support ticket at http://support.pine64.org and I will ask the support team to follow up.

... TL Lim

@tllim Thank you. Ticket #773 submitted

Thanks for your help on this matter Smile
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Hi , I'm new beginning for this site recommend I thank you for everything.
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(02-15-2017, 01:42 AM)jukuuck Wrote: Hi , I'm new beginning for this site recommend I thank you for everything.

Welcome to PINE64 forum. If you have the shipping issue concern, please file a ticket at http://support.pine64.org
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Hi , I'm new beginning for this site recommend I thank you for everything.
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Sorry for spamming more threads, but is here anyone from Pine64 able to respond if the shipment planned on 5 May is done or it had been delayed to 12 May? If so, why?
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Hi, I have got order confirmation 15th March, but the shipment is still not here. I have created a ticket on support.pine64.org, but is without a single response (open) for 60 days now ... I have even try to contact the company via Facebook, but I only got a response from "Pine EU" that they cannot help me and I have to contact "Pine CN", ideally through the URL I have already mentioned here.

Does anyone has an idea, what more I can do?
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(07-01-2017, 01:43 PM)Fuges Wrote: Hi, I have got order confirmation 15th March, but the shipment is still not here. I have created a ticket on support.pine64.org, but is without a single response (open) for 60 days now ... I have even try to contact the company via Facebook, but I only got a response from "Pine EU" that they cannot help me and I have to contact "Pine CN", ideally through the URL I have already mentioned here.

Does anyone has an idea, what more I can do?

yeah go to chat and speak to the owner himself or leave a message. his handle is tllim. he seems to be disputing that anyone has tried to get in touch with pine64 for last 60 days. i have no idea why he has not responded here but he hangs out in chat every day.
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Shipping is some kind of joke!!
Ordered of 8th of Feb.

Official note came on 13th of Feb:
Your Order has been shipped via 17track.
Tracking #XXXXXXXX
CLICK HERE to track your shipment.
11/02/2018

...then on Track17 and my Post office's page:

Destination : Poland - Tracking consuming: 1163 ms
2018-02-27 13:42
International Postal System, Item posting

Origin : Hong Kong [CN] - Tracking consuming: 402 ms
2018-02-27 12:42
HK, Posted
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Ordered two separate computers and the only confirmation I received was the receipt that I paid. How long does it take them to finalize an order, send out tracking, shipping out a product and the length of time it takes to ship to the USA?
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