Missing camera add on
#1
Hi, a while ago I received my package with the new Pine A64 board. 


The package was open and the Camera card were not inside. I have sent two emails waiting a week or more between them, but so far nothing.  Angry Angry Angry


My tracking number was RI894203386CN
And I was backer @3753

Thank you. 
Nicolas Alonso
#2
(07-15-2016, 01:36 PM)nicothyrael Wrote: Hi, a while ago I received my package with the new Pine A64 board. 


The package was open and the Camera card were not inside. I have sent two emails waiting a week or more between them, but so far nothing.  Angry Angry Angry


My tracking number was RI894203386CN
And I was backer @3753

Thank you. 
Nicolas Alonso

Sorry to know that support team slow on response and your package received opened and camera module loss. Please PM me with photo of packed received condition if you still keep the package, this allows us file complain to shipper, and the following info.

KS order number: 3753
item missing: 5MPixel Camera Module
Name: Nicolas Alonso
Address:
City:
State/Province:
Zip code:
Country:
Phone number (for shipping purpose):
#3
Hi there,

I am backer no. 33,414, and I too have noticed that my camera module is missing! I think I am also missing a reset button part (I got the power button) and the Playbox kit and/or ABS case (I pledged for $89 package). My tracking number is 953034511576. Please advise.
Kickstarter backer #33,414 - Hong Kong, China
#4
(07-22-2016, 06:29 PM)Middleman Wrote: Hi there,

I am backer no. 33,414, and I too have noticed that my camera module is missing! I think I am also missing a reset button part (I got the power button) and the Playbox kit and/or ABS case (I pledged for $89 package). My tracking number is 953034511576. Please advise.

Hi. There is only one button included per board, which you can use for either power or reset. 

Playbox case is coming soon (as is the Z-Wave module). I know some people got the camera module, so not sure what is going on there, but yeah, there are still a few bits and pieces that have been delayed that should be shipped soon.
#5
(07-15-2016, 01:47 PM)tllim Wrote:
(07-15-2016, 01:36 PM)nicothyrael Wrote: Hi, a while ago I received my package with the new Pine A64 board. 


The package was open and the Camera card were not inside. I have sent two emails waiting a week or more between them, but so far nothing.  Angry Angry Angry


My tracking number was RI894203386CN
And I was backer @3753

Thank you. 
Nicolas Alonso

Sorry to know that support team slow on response and your package received opened and camera module loss. Please PM me with photo of packed received condition if you still keep the package, this allows us file complain to shipper, and the following info.

KS order number: 3753
item missing: 5MPixel Camera Module
Name: Nicolas Alonso
Address:
City:
State/Province:
Zip code:
Country:
Phone number (for shipping purpose):

Hi, I sent you the PM and you did not answer.
#6
(07-28-2016, 06:49 AM)nicothyrael Wrote:
(07-15-2016, 01:47 PM)tllim Wrote:
(07-15-2016, 01:36 PM)nicothyrael Wrote: Hi, a while ago I received my package with the new Pine A64 board. 


The package was open and the Camera card were not inside. I have sent two emails waiting a week or more between them, but so far nothing.  Angry Angry Angry


My tracking number was RI894203386CN
And I was backer @3753

Thank you. 
Nicolas Alonso

Sorry to know that support team slow on response and your package received opened and camera module loss. Please PM me with photo of packed received condition if you still keep the package, this allows us file complain to shipper, and the following info.

KS order number: 3753
item missing: 5MPixel Camera Module
Name: Nicolas Alonso
Address:
City:
State/Province:
Zip code:
Country:
Phone number (for shipping purpose):

Hi, I sent you the PM and you did not answer.

From my PM timeline, you just post to me 4 hours ago and now is weekend.


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