Phone is unresponsive
#4
(06-22-2022, 04:55 PM)albafrati Wrote:
(06-22-2022, 03:18 PM)theneedful Wrote: After an upgrade, I came back and the phone was dead. I've tried several of the troubleshooting techniques on the Wiki, but the device is completely unresponsive. Even plugged in and with a new SD Card. 
I tested the battery and there is a ~3.0V charge. Documentation says 3.3V is needed, but I'm not sure why the device is complete dead. 

Please help. Thank you.
I didn't understand if you measured voltage from the battery contacts... if so you need to recharge, 3V is too low.

Yes, I tested the battery with a multimeter and it shoed 3.3V the 2nd time. I also left the device charging over night and there is no change. The Pine64 phone Pro is complete unresponsive to any button combination and is not detected by the USB on a computer. 
Are there any other steps I can try or do I need to get a replacement?
  Reply


Messages In This Thread
Phone is unresponsive - by theneedful - 06-22-2022, 03:18 PM
RE: Phone is unresponsive - by fxc - 06-22-2022, 04:37 PM
RE: Phone is unresponsive - by albafrati - 06-22-2022, 04:55 PM
RE: Phone is unresponsive - by theneedful - 06-23-2022, 10:50 AM
RE: Phone is unresponsive - by albafrati - 06-23-2022, 06:50 PM
RE: Phone is unresponsive - by theneedful - 06-27-2022, 05:23 PM
RE: Phone is unresponsive - by albafrati - 06-30-2022, 03:32 AM
RE: Phone is unresponsive - by theneedful - 07-04-2022, 01:16 PM
RE: Phone is unresponsive - by fxc - 07-05-2022, 05:54 AM
RE: Phone is unresponsive - by fxc - 06-30-2022, 01:09 PM
RE: Phone is unresponsive - by mark1250 - 06-27-2022, 06:57 PM
RE: Phone is unresponsive - by lot378 - 06-30-2022, 03:46 AM
RE: Phone is unresponsive - by auanta - 08-11-2022, 11:30 AM
RE: Phone is unresponsive - by fxc - 08-11-2022, 02:42 PM
RE: Phone is unresponsive - by theneedful - 08-12-2022, 08:18 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Phone will not turn on (but sometimes will) insidetrip101 9 1,415 08-29-2022, 08:05 AM
Last Post: insidetrip101
  Phone Dead Already? MarsColonist 4 1,316 08-11-2022, 11:52 AM
Last Post: auanta
  PPKB with phone; phone dies while charging SwordfishII 1 632 06-08-2022, 04:14 AM
Last Post: SwordfishII
  PWM whine near earpiece in low signal phone call and loud sound sent to the other end vortex 29 17,969 01-14-2022, 11:00 AM
Last Post: eugenr
Shocked Pine phone caught on fire after inserting SDcard majikbear 6 2,020 12-01-2021, 01:34 AM
Last Post: ryo
  Battery phone case expected? Cpm 1 1,412 08-10-2021, 03:29 PM
Last Post: 33YN2
  Pine Phone Battery Issue vslash 21 12,567 08-09-2021, 07:35 AM
Last Post: mouffa
  Modem always disconnects after phone being dropped kqlnut 4 2,697 07-17-2021, 05:36 AM
Last Post: kqlnut
  Shonky laser cut phone stand bonce 1 1,453 06-13-2021, 04:54 PM
Last Post: KC9UDX
  Screen off = dead phone (Generalized) User 22437 0 1,164 05-26-2021, 03:26 AM
Last Post: User 22437

Forum Jump:


Users browsing this thread: 1 Guest(s)