Pinephone is dead (sort of)
#1
Hello,

My pinephone had UB ports on it and it worked. I wanted to put Manjaro with Plasma Mobile OS build on it to see how it had gone. So I connected it to Jumpdrive and connected it to one of my computers (windows 11). Then I used Balena Etcher to flash the OS image to the phone. That's when things went wrong. It didn't work. Windows anti virus came up with a fault which I didn't copy.

My pinephone didn't boot after that. What have I done wrong? Jumpdrive still works, but nothing else. 

Chris
  Reply
#2
If you think that your anti virus software is interfering (not heard it mentioned before), then you could just temporarily disable it and try again?
If it still doesn't work, then there's probably a problem with the compressed image that you're trying, e.g. bad build or it didn't download properly, so might be worth downloading a different one and trying that.
edit: thread here about Etcher problems with W11: https://forums.balena.io/t/unable-to-use...1/349919/5
  Reply
#3
(12-28-2021, 07:28 AM)moodroid Wrote: If you think that your anti virus software is interfering (not heard it mentioned before), then you could just temporarily disable it and try again?
If it still doesn't work, then there's probably a problem with the compressed image that you're trying, e.g. bad build or it didn't download properly, so might be worth downloading a different one and trying that.

Thank you for replying.

I've tried Windows 11 again, but there is no Jumpdrive emmc to flash to! That's what I'm so worried about. I use Balena Etcher.

Chris
  Reply
#4
(12-28-2021, 07:34 AM)thorensjubilee Wrote:
(12-28-2021, 07:28 AM)moodroid Wrote: If you think that your anti virus software is interfering (not heard it mentioned before), then you could just temporarily disable it and try again?
If it still doesn't work, then there's probably a problem with the compressed image that you're trying, e.g. bad build or it didn't download properly, so might be worth downloading a different one and trying that.

Thank you for replying.

I've tried Windows 11 again, but there is no Jumpdrive emmc to flash to! That's what I'm so worried about. I use Balena Etcher.

Chris

Ah right. That is worrying. Hope you get it sorted. The only thing I could suggest, is restarting the pinephone and PC, making sure the battery is well charged and trying a different usb socket / cable.
  Reply
#5
I've tried all of that and no difference.

Chris
  Reply
#6
Some antivirus software is overly aggressive. If you disable AV does the eMMC show up as a drive in Windows' computer management tool? (Control panel/System and Security/Administrative Tools or Windows Tools/Computer Management/Storage/Disk Management)

If you are familiar with Linux maybe try booting up your PC on a Linux flash drive and check the system log live for errors as you connect Jumpdrive. (For most that would be tail -f /var/log/syslog or /var/log/messages.)
  Reply
#7
Thank you for your reply. I'll try it! I'm an Ubuntu fan but I don't know the ins and outs of Linux.

Chris

Hello,

No It doesn't show emmc when I remove the Microsoft windows 11 anto virus. That's all I have on this computer. It shows jumpdrive OK on the pinephone. I'll try Ubuntu.

Chris
  Reply
#8
Hello,

I've tried Ubuntu and it's the same thing: in DISCS Jumpdrive / EMMC doesn't show. Does this mean that Windows 11 has bricked the phone? Jumpdrive shows on the phone, not on the computer.

Chris
  Reply
#9
Have you looked at the log files that Zebulon suggested? Maybe if you post the results of those commands, then he, or someone else might be able to suggest something?
  Reply
#10
Hello,

Thanks for your message. How do I go about that? I've had two strokes and my memory is terrible.

Chris
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  PinePhone - boot from microSD laserpyramid 5 307 03-06-2024, 06:37 PM
Last Post: aular
  Are you using the Pinephone as your daily driver? jro 157 105,189 02-18-2024, 11:33 PM
Last Post: aular
  2020 PinePhone Manjaro CE EU for sale, name your price astrojuanlu 7 1,526 02-14-2024, 04:51 PM
Last Post: astrojuanlu
  pinephone is not bootble for the box. ijij 1 464 01-19-2024, 01:29 PM
Last Post: fxc
  Multiple issues with the Pinephone MTXP 12 1,944 12-28-2023, 07:55 AM
Last Post: MTXP
  pinephone repair shop shengchieh 0 384 12-26-2023, 02:42 PM
Last Post: shengchieh
  sudo nano file saving pinephone beta edition CharlesGnarley 4 1,481 12-22-2023, 03:44 PM
Last Post: Kevin Kofler
  Can't get Mobian on PinePhone to recognise USB-C docking bar duncan_bayne 9 6,610 12-04-2023, 02:14 AM
Last Post: Peter Gamma
  Pinephone not booting, always vibrating alexander12 7 4,672 11-22-2023, 06:46 PM
Last Post: Scary Guy
  Pinephone on Verizon chachi 3 993 10-09-2023, 11:26 AM
Last Post: alaraajavamma

Forum Jump:


Users browsing this thread: 1 Guest(s)