PINEBOOK Pro USB-C Docking Deck issues
#1
Question 
Heyoh, I had purchased the PB-Pro Docking Deck recently and seem to be having some issues with it. Primarily, I can't seem to charge my Pinebook Pro off of it, and secondarily, It's not connecting to the plugged in ethernet...
The dock didn't come with any extra charging cables, so I just plugged in the PB-Ps charger directly into the docking bar, then the dock into the PB via the USB-C cable (in the one and only usb-c port). The PB does appear to be able to read SSDs that are plugged into the bar, so I feel like the USB-C itself is fine. The ethernet port is blinking as if it is transferring data, but only WiFi options appear. I'm using Manjaro ARM XFCE 21.04 atm, if that plays into it. Thanks in advance!
  Reply
#2
(07-06-2021, 04:34 PM)pawzy Wrote: Heyoh, I had purchased the PB-Pro Docking Deck recently and seem to be having some issues with it. Primarily, I can't seem to charge my Pinebook Pro off of it, and secondarily, It's not connecting to the plugged in ethernet...
The dock didn't come with any extra charging cables, so I just plugged in the PB-Ps charger directly into the docking bar, then the dock into the PB via the USB-C cable (in the one and only usb-c port). The PB does appear to be able to read SSDs that are plugged into the bar, so I feel like the USB-C itself is fine. The ethernet port is blinking as if it is transferring data, but only WiFi options appear. I'm using Manjaro ARM XFCE 21.04 atm, if that plays into it. Thanks in advance!
I installed the newest version of Manjaro ARM KDE, and seemed to run into the same problem with the dock. But I think I stumbled onto another issue that may have been holding me back... and I feel really silly... I took the USB-C cable out, turned it over, 180 degrees, and re-inserted it... and now it appears to be working.
  Reply
#3
(07-07-2021, 09:35 AM)pawzy Wrote:
(07-06-2021, 04:34 PM)pawzy Wrote: Heyoh, I had purchased the PB-Pro Docking Deck recently and seem to be having some issues with it. Primarily, I can't seem to charge my Pinebook Pro off of it, and secondarily, It's not connecting to the plugged in ethernet...
The dock didn't come with any extra charging cables, so I just plugged in the PB-Ps charger directly into the docking bar, then the dock into the PB via the USB-C cable (in the one and only usb-c port). The PB does appear to be able to read SSDs that are plugged into the bar, so I feel like the USB-C itself is fine. The ethernet port is blinking as if it is transferring data, but only WiFi options appear. I'm using Manjaro ARM XFCE 21.04 atm, if that plays into it. Thanks in advance!
I installed the newest version of Manjaro ARM KDE, and seemed to run into the same problem with the dock. But I think I stumbled onto another issue that may have been holding me back... and I feel really silly... I took the USB-C cable out, turned it over, 180 degrees, and re-inserted it... and now it appears to be working.

I've been having similar problems, using majaro arm with sway.

The 180 degrees issue is visible if I run journalctl -fe.

I'm also finding that the secondary screen doesn't always work.

Anecdotally, if I drop the brightness on the PBP to around 75% and reboot with the cable in the "right" way, the screen often works again.

Any ideas what could be causing it?

I also notice that sometimes the power draw drops and stays at 0.3A, after a reboot, it'll usually run at 2.2Aish under light load (emails etc.).
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  PineBook Pro revision 2.2: Wishlist for the hardware issue fixes dsimic 96 26,648 3 hours ago
Last Post: jiyong
  Pinebook pro Hardware failure: how should I diagnose it? alxndr.psclt 5 274 09-08-2021, 09:03 PM
Last Post: KC9UDX
  PineBook Pro dead ottahe 2 308 08-23-2021, 04:47 PM
Last Post: KC9UDX
  pinebook pro trackpad randomly stops working chewie 5 1,317 08-10-2021, 04:33 PM
Last Post: chewie
  Pinebook Pro/Pinetab replacement as400 11 1,344 07-30-2021, 04:40 AM
Last Post: as400
  Touchpad notchy on new 2021 pinebook pro Neilcob 21 4,360 07-28-2021, 09:14 AM
Last Post: dsimic
  Fix your Pinebook Pro speaker connection KC9UDX 12 3,564 07-08-2021, 02:10 AM
Last Post: KC9UDX
  Pinebook Pro Critique KABA 0 343 07-06-2021, 12:45 PM
Last Post: KABA
  Pinebook Pro Docking Deck Seems to be DOA Inig0M0nt0ya 0 320 07-02-2021, 07:54 AM
Last Post: Inig0M0nt0ya
  Pinebook Pro Docking Deck Ethernet Port MickTheGeek 1 664 06-16-2021, 07:49 PM
Last Post: Kuawi

Forum Jump:


Users browsing this thread: 1 Guest(s)