PinePhone won't turn on
#1
Hey everyone! Wasn't sure if anyone had encountered this issue. Spent some time searching the forums for issues powering on their device and incurred endless threads of battery performance issues instead.

I just received my new PinePhone Convergence model. I plugged it in to charge it and let it sit. When I plugged it in, the LED turned red, then yellow, and eventually the screen blinked on and off and the device seemed to power down again. I figured it needed time to charge and let it sit for an hour.

Unfortunately it's still happening exactly the same. The boot loop has stopped but the same sequence occurs after holding the Power button.

My PinePhone doesn't get to a boot screen even and it's been charging for over an hour now- It's like DOA but was wondering what kind of help I might find here.
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#2
did you check the battery?
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#3
Did you remove the back cover and then the clear plastic off the battery contacts as it says in the directions? If not that is the issue...
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