new PinePhone... dead pixel?
#1
Hello, new PinePhone user here with a quick question after unboxing and turning on my phone.

Do we have any warranty on dead pixels on new PinePhones?

It's just one pixel, but it vertically almost right in the middle, although horizontally shifted to the left of center.... so it's in a really obvious place.  If it was off  to the edge, i wouldn't be as concerned.
  Reply
#2
From the PineStore's ordering page for the PinePhone:


Quote:DISCLAIMER

A small numbers of stuck or dead pixels (1-3) can be a characteristic of LCD screens. While rare, this should not be considered a defect. If you think that a minor dissatisfaction, such as a dead pixel will prompt you to file a PayPal dispute, DO NOT purchase the PinePhone. When fulfilling your purchase, please bear in mind that we are offering the PinePhone at this price as a community service to PINE64 community. Thank you.
  Reply
#3
even the most high-end products accept more than 5 pixels as a fault
  Reply
#4
(06-29-2021, 07:12 AM)mouffa Wrote: even the most high-end products accept more than 5 pixels as a fault
Pinephone isn't really high-end, and the store does tell us to expect some dead pixels, to keep the cost down. Right now, with beta software that mostly works, most of the time, cheap and available is a pretty big deal.
  Reply
#5
Thank you for the replies... I'm actually thinking now it may not be a dead pixel... but rather a piece of dust trapped under the "film" screen protector...  does anyone know if there is another phone I can use as a reference that I can use to order a hardened screen protector and case?
  Reply
#6
(06-30-2021, 06:58 AM)~Daniel~ Wrote: Thank you for the replies... I'm actually thinking now it may not be a dead pixel... but rather a piece of dust trapped under the "film" screen protector...  does anyone know if there is another phone I can use as a reference that I can use to order a hardened screen protector and case?
Apart from the accessories from Pine64 itself you could use a screen protector designed for the iPhone 11 Pro Max or iPhone XS Pro Max. I don't think there are any fitting cases from other phones out there though, you would have to go with one from the PineStore or 3D print your own (or use a sleeve). There is a list of compatible accessories in the wiki.
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  Pinephone + Keyboard for sale, little use ruemoo 4 345 10-28-2024, 08:37 PM
Last Post: AltonFox
  Modem Issues with the Pinephone Temmie19 2 206 10-16-2024, 07:54 AM
Last Post: Temmie19
  various tricks to open the pinephone shengchieh 3 1,295 09-16-2024, 03:42 AM
Last Post: biketool
  my pinephone melted norayr 6 1,991 04-04-2024, 07:22 PM
Last Post: Zebulon Walton
  Pinephone refusing to charge while suspended tiol 1 1,547 04-02-2024, 10:54 AM
Last Post: joH_N_Doe64
  pinephone can provide more than 500mA to a usb-c displayport device? unrznbl 2 885 03-21-2024, 08:52 AM
Last Post: unrznbl
  pinephone keyboard + dock question tuxcall 7 4,115 02-05-2024, 03:17 PM
Last Post: wigan
  Unsatisfactory GPS reception on PinePhone? LinAdmin2 53 65,436 12-17-2023, 11:42 AM
Last Post: robin.com.au
  PinePhone Pro not booting (Cap error!, pctl timeout) jealda 2 2,035 11-16-2023, 05:03 AM
Last Post: DrYak
  Pinephone frame damages Uturn 2 1,587 10-23-2023, 02:49 AM
Last Post: Uturn

Forum Jump:


Users browsing this thread: 1 Guest(s)