Return of faulty board
#1
Board I got is faulty somehow.
I tried every single image, tried phynix, winimage, DD on linux every single way on multiple SD cards (2GB, 4GB, up to 16 and even 32GB - more than 10 different SD cards) 

No luck at all...

Sometimes I can see for bries second starting up logo (penguin with moving txt on screen) then dissapears and nothing else. Even red light goes down.

I have enough  of "fun" and I would like to replace board with the working one or return for full refund.

I've send email to support but no answer at all...

I understand guys are busy but if success of the board is too much for you to handle maybe its time to find someone that would do that for you.
#2
Have you tried other PSUs and micro USB leads?
The fact that the red light turns off after a while leads me to believe you probably have an underpowering issue.
#3
I'm working in a service center for a tablets, PC's etc.

I've tried many chargers and cables. (5V2A, 5V3A)
#4
(06-15-2016, 05:13 AM)fdx Wrote: I'm working in a service center for a tablets, PC's etc.

I've tried many chargers and cables. (5V2A, 5V3A)

I see.
I guess support is the only ones they can help you with troubleshooting or returning the board. 

Good luck with that. It might take some time to get a response but they will contact you. At least they did in my case.
#5
I'll give it to my tech to check the usb port on the board. maybe there is a really problem with power and the only think I did not test is the port on the board.
#6
(06-15-2016, 05:27 AM)fdx Wrote: I'll give it to my tech to check the usb port on the board. maybe there is a really problem with power and the only think I did not test is the port on the board.

You can also try powering via the Euler Bus or Pi-2 interface as well, if you like. 

Also, how did you burn the images? (PhoenixCard, Win32DiskImager, Rufus, dd)

And what microSD card are you using?

And what monitor/screen are you using?


Possibly Related Threads…
Thread Author Replies Views Last Post
  Alert status on 17track - return to proper cast hellojack 2 2,278 08-11-2021, 02:09 AM
Last Post: hellojack
Exclamation Got your PINE64 board yet? Post here! shockr 261 190,184 07-27-2016, 12:48 AM
Last Post: vinodmenon80
  Lost Board? rayzr8 35 29,572 07-10-2016, 11:19 PM
Last Post: tllim
  When will my board ship? upartner 50 37,941 07-04-2016, 05:24 PM
Last Post: tllim
Sad Where is my board? duane 4 4,604 07-01-2016, 07:52 PM
Last Post: duane
Photo Missing items, board without switches zzarko 7 7,049 06-29-2016, 07:23 AM
Last Post: damian1m
  Kickstarter claims I received board - not true. pedalman 2 2,954 06-21-2016, 08:52 AM
Last Post: tllim
  No Pine64 board nor tracking number n0n4m3 5 5,480 05-16-2016, 07:22 PM
Last Post: scprosser
  Where has my board gone? paysondude 3 3,939 05-05-2016, 09:55 PM
Last Post: paysondude
  When can I expect my board - December Kickstarter backer dtc0419 3 3,865 05-03-2016, 05:35 PM
Last Post: Inuyasha

Forum Jump:


Users browsing this thread: 1 Guest(s)