05-13-2021, 08:04 AM
(05-12-2021, 12:42 PM)Luke Wrote:today the late mail from pine ( not dhl) came to me. It feels like a revelation . However here another german received it ( from dhl) today. Last not least as the english say. But as a german I can't help. I still miss the first order confirmation mail 5 weeks ago(05-12-2021, 05:34 AM)lordsinclair Wrote: @Luke what does it mean that I still have no mail from DHL ?? ( 25.3 early order!)
Good question actually. I am staying clear of support (completely) because if I take on the task of sorting out one person then others will have a reasonable expectations that I'll do the same for them. Last time I did this I ended up being swamped.
So, please go though the regular channels, file a support ticket (and maybe also ask info), and only after you do this and you don't get a satisfactory answer, then I'll try to help you out further - deal?
