Timeframes - emails replies, backer site update, shipping progress
#11
(06-16-2016, 09:49 AM)richc Wrote: I do appreciate tllim checking on our shipments, particularly over on this longer running  thread since there doesn't seem to be any other ways to get an update. I'm still looking at a "Ready to Ship" status.

Could you check to see if I'm any closer to getting shipment notification? Backer number 17538. Thx.

Noted, I am pushing everdyay. Once there is result, I will post.
#12
Hi there, I was wondering where I'm at in the shipping queue, and whether there's anything I could do to speed up getting my backer rewards and addons; my son's getting antsy about putting his together Smile
Thanks.
Backer #28,999 - KS Funded Jan 23, 2016 - Backerkit funded Mar 10, 2016
3x PINE A64+ 2GBWIFI + enclosures, MicroSDs, etc... (too long for signature, apparently)
STATUS: Boards, Batteries, & Accessories Received, Enclosures Not Received
#13
(06-16-2016, 09:41 PM)Tuldric Wrote: Hi there, I was wondering where I'm at in the shipping queue, and whether there's anything I could do to speed up getting my backer rewards and addons; my son's getting antsy about putting his together Smile
Thanks.

noted, I already submit your backer order number and continue track on Monday.
#14
I love getting an email stating that I havent paid and my order is cancelled when I'm looking at my bank statement and its showing $300 going out and never coming back for over a month.  Also really great way to build a community by ignoring ALL OF MY EMAILS.  I am sure damn glad I stumbled onto the ODROID XU4 and C2 which are way more powerful, have a huge community and ship and arrive next day. 
Give me my money back, I'll gladly pay triple your price for a product I will actually receive.
#15
(06-17-2016, 10:06 PM)atomicPine Wrote: I love getting an email stating that I havent paid and my order is cancelled when I'm looking at my bank statement and its showing $300 going out and never coming back for over a month.  Also really great way to build a community by ignoring ALL OF MY EMAILS.  I am sure damn glad I stumbled onto the ODROID XU4 and C2 which are way more powerful, have a huge community and ship and arrive next day. 
Give me my money back, I'll gladly pay triple your price for a product I will actually receive.

Sorry to know about your situation, please PM me your information and I will check with sales team.
#16
(06-16-2016, 09:49 AM)richc Wrote: I do appreciate tllim checking on our shipments, particularly over on this longer running  thread since there doesn't seem to be any other ways to get an update. I'm still looking at a "Ready to Ship" status.

Could you check to see if I'm any closer to getting shipment notification? Backer number 17538. Thx.

Your shipment already dispatched on last Thursday, here is the tracking number: LS943532615CN
#17
(06-16-2016, 09:41 PM)Tuldric Wrote: Hi there, I was wondering where I'm at in the shipping queue, and whether there's anything I could do to speed up getting my backer rewards and addons; my son's getting antsy about putting his together Smile
Thanks.

Your shipment already dispatched on June 23, here is the tracking number: LS943552969CN
#18
(06-26-2016, 08:26 PM)tllim Wrote:
(06-16-2016, 09:41 PM)Tuldric Wrote: Hi there, I was wondering where I'm at in the shipping queue, and whether there's anything I could do to speed up getting my backer rewards and addons; my son's getting antsy about putting his together Smile
Thanks.

Your shipment already dispatched on June 23, here is the tracking number: LS943552969CN

Thanks for looking into it!  I got the boards and accessories; they arrived with a few pins bent and poking through the static bags, but those straightened out easily enough and the boards tested fine so the damage appears to have been superficial.  I haven't tested the touchscreen or airmouse yet, but I plan to once the enclosures and batteries arrive.  Any word on when that might be?
Backer #28,999 - KS Funded Jan 23, 2016 - Backerkit funded Mar 10, 2016
3x PINE A64+ 2GBWIFI + enclosures, MicroSDs, etc... (too long for signature, apparently)
STATUS: Boards, Batteries, & Accessories Received, Enclosures Not Received
#19
(07-05-2016, 10:36 PM)Tuldric Wrote:
(06-26-2016, 08:26 PM)tllim Wrote:
(06-16-2016, 09:41 PM)Tuldric Wrote: Hi there, I was wondering where I'm at in the shipping queue, and whether there's anything I could do to speed up getting my backer rewards and addons; my son's getting antsy about putting his together Smile
Thanks.

Your shipment already dispatched on June 23, here is the tracking number: LS943552969CN

Thanks for looking into it!  I got the boards and accessories; they arrived with a few pins bent and poking through the static bags, but those straightened out easily enough and the boards tested fine so the damage appears to have been superficial.  I haven't tested the touchscreen or airmouse yet, but I plan to once the enclosures and batteries arrive.  Any word on when that might be?

If there is DOA case, we will responsible and handle. Enclosure should be ship out on late this month. Regarding battery, the US office should have shipped to you few weeks ago on separate shipment thru USPS. If you still not yet received, I needs to inform US team.
#20
(07-06-2016, 12:34 AM)tllim Wrote:
(07-05-2016, 10:36 PM)Tuldric Wrote:
(06-26-2016, 08:26 PM)tllim Wrote:
(06-16-2016, 09:41 PM)Tuldric Wrote: Hi there, I was wondering where I'm at in the shipping queue, and whether there's anything I could do to speed up getting my backer rewards and addons; my son's getting antsy about putting his together Smile
Thanks.

Your shipment already dispatched on June 23, here is the tracking number: LS943552969CN

Thanks for looking into it!  I got the boards and accessories; they arrived with a few pins bent and poking through the static bags, but those straightened out easily enough and the boards tested fine so the damage appears to have been superficial.  I haven't tested the touchscreen or airmouse yet, but I plan to once the enclosures and batteries arrive.  Any word on when that might be?

If there is DOA case, we will responsible and handle. Enclosure should be ship out on late this month. Regarding battery, the US office should have shipped to you few weeks ago on separate shipment thru USPS. If you still not yet received, I needs to inform US team.

Thanks again, and I did not receive the batteries or notice of their shipment/tracking number.

-Update: I received the batteries by mail today (7/11).
Backer #28,999 - KS Funded Jan 23, 2016 - Backerkit funded Mar 10, 2016
3x PINE A64+ 2GBWIFI + enclosures, MicroSDs, etc... (too long for signature, apparently)
STATUS: Boards, Batteries, & Accessories Received, Enclosures Not Received


Possibly Related Threads…
Thread Author Replies Views Last Post
  What happened to $12 EU shipping rate to Poland? Randomuser 5 2,964 12-17-2023, 01:57 PM
Last Post: ashvaganda
  Shipping Alternatives for USA customers FOSSagent0 4 2,680 05-13-2023, 09:44 AM
Last Post: KC9UDX
  Shipping to Canada extremely costly cptantiles 1 1,073 02-28-2023, 11:33 PM
Last Post: calinb
  Shipping TO Hong Kong? hker 1 2,013 07-06-2022, 07:47 PM
Last Post: RuTrainsurfer
  Shipping stuck in: "Airlines Receive" for nearly a month KiteX3 12 7,962 03-26-2022, 03:58 PM
Last Post: dachalife
  Have EU pinephones started shipping since CNY? baigan 6 5,192 02-28-2022, 10:55 PM
Last Post: tllim
  No more standard shipping? kqlnut 3 3,667 07-19-2021, 05:45 AM
Last Post: kqlnut
Question PineBook Pro shipping to India User 22380 2 4,304 06-25-2021, 09:37 PM
Last Post: User 22380
  no shipping notice on my purchase restiforin 0 2,211 06-13-2021, 03:18 PM
Last Post: restiforin
  Shipping service used in Canada MikeJewski 6 11,892 05-17-2021, 04:13 PM
Last Post: optimus

Forum Jump:


Users browsing this thread: 1 Guest(s)