Yet another Epic Pine Store fail
#21
Well, the total is more than $50 so it is taxable - the rate appears in Mexico to be 16% so at least $10.20 was due on $65. As for the rest there is a fee being added on for whatever reason (it doesn't seem DHL's remote area fee is applicable because that's more than $30). I don't think it's any different in Mexico - the shipping cost is also taxable if the total cost exceeded $50 as it did in this case.

There was no error on Pine64's end.

From Pine64's shipping policy:

Quote:Shipping cost doesn’t include import duty and tax. Customers will have to pay Import duties & VAT if applicable. Package will be discarded and non-refundable if customers refuse to pay import duty and tax.

You could have chosen the less expensive delivery option, it's slower but might've put the total under $50.

And I don't think Paypal will help you.

I completely understand the bitterness you feel -- import duty/tax always catches people out until they expect what will happen.

I expect the denial will possibly continue tho.
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Messages In This Thread
Yet another Epic Pine Store fail - by KNERD - 01-23-2021, 11:35 AM
RE: Yet another Epic Pine Store fail - by lot378 - 01-24-2021, 10:57 AM
RE: Yet another Epic Pine Store fail - by KNERD - 01-24-2021, 01:16 PM
RE: Yet another Epic Pine Store fail - by ryo - 01-24-2021, 04:42 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-24-2021, 08:33 PM
RE: Yet another Epic Pine Store fail - by ryo - 01-24-2021, 09:57 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-24-2021, 10:07 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-24-2021, 09:53 PM
RE: Yet another Epic Pine Store fail - by lot378 - 01-24-2021, 10:46 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-25-2021, 09:25 AM
RE: Yet another Epic Pine Store fail - by lot378 - 01-25-2021, 09:37 AM
RE: Yet another Epic Pine Store fail - by KNERD - 01-25-2021, 10:37 AM
RE: Yet another Epic Pine Store fail - by tllim - 01-27-2021, 01:04 AM
RE: Yet another Epic Pine Store fail - by KNERD - 01-27-2021, 01:47 PM
RE: Yet another Epic Pine Store fail - by KC9UDX - 01-27-2021, 02:02 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-27-2021, 03:00 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-27-2021, 05:38 PM
RE: Yet another Epic Pine Store fail - by KC9UDX - 01-27-2021, 08:36 PM
RE: Yet another Epic Pine Store fail - by lot378 - 01-27-2021, 09:11 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-27-2021, 09:54 PM
RE: Yet another Epic Pine Store fail - by kqlnut - 01-28-2021, 02:58 AM
RE: Yet another Epic Pine Store fail - by lot378 - 01-28-2021, 03:11 AM
RE: Yet another Epic Pine Store fail - by KNERD - 01-28-2021, 10:38 AM
RE: Yet another Epic Pine Store fail - by lot378 - 01-28-2021, 11:40 AM
RE: Yet another Epic Pine Store fail - by KNERD - 01-28-2021, 12:40 PM
RE: Yet another Epic Pine Store fail - by KC9UDX - 01-28-2021, 02:07 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-28-2021, 02:46 PM
RE: Yet another Epic Pine Store fail - by KC9UDX - 01-28-2021, 03:32 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-28-2021, 04:12 PM
RE: Yet another Epic Pine Store fail - by anomaly - 01-28-2021, 05:01 PM
RE: Yet another Epic Pine Store fail - by KNERD - 01-28-2021, 05:56 PM
RE: Yet another Epic Pine Store fail - by KC9UDX - 01-28-2021, 05:02 PM
RE: Yet another Epic Pine Store fail - by lot378 - 01-28-2021, 06:13 PM
RE: Yet another Epic Pine Store fail - by pjsf - 01-28-2021, 07:27 PM
RE: Yet another Epic Pine Store fail - by KNERD - 02-01-2021, 12:41 AM
RE: Yet another Epic Pine Store fail - by anomaly - 02-02-2021, 08:13 PM
RE: Yet another Epic Pine Store fail - by KNERD - 02-02-2021, 11:19 PM
RE: Yet another Epic Pine Store fail - by KNERD - 02-21-2021, 09:09 PM
RE: Yet another Epic Pine Store fail - by KNERD - 02-22-2021, 10:11 AM

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